Capstone Escape

カテゴリー

• 清潔さ1,0

  Multiple reviewers describe the property as filthy: mould in bathroom and kitchen, grime and dust everywhere, food staining, insects and cobwebs, dirty floors and shower curtain mould. Strongly negative cleanliness reports.

• サービス1,0

  Host reported as unresponsive and ignoring calls/messages (one guest says the host blocked them); guests had to find alternative accommodation. Service is notably poor.

• 立地1,0

  Consistently praised as very central and convenient (e.g., 5 minutes from the high street, good for transport, central to the city). Location is repeatedly cited as a positive and is therefore rated highly to offset the much worse scores in other areas.

• 客室1,0

  Room condition reported as poor: loose/uneven floorboards, nails sticking up causing injuries, broken TV/stand, bra left under bed, heating not working in a room — significant room-quality and safety issues.

• 設備1,0

  Key advertised amenity (hot tub) was missing/not usable (packed away in a filthy shed). Garden and external amenities in disrepair (fence falling down). Amenities substantially below expectations.

• コストパフォーマンス1,0

  Guests reported the property was not as described and in a bad state of repair and cleanliness, making it poor value for the price paid.

• 飲食1,0

  Food and beverage not mentioned in reviews; standard quality for this hotel tier.

• 総合評価1,0

  Overall experience described as very negative by multiple reviewers: filthy property, safety concerns, broken/missing amenities and poor host responsiveness left guests dissatisfied.