Leonardo Jerusalem

Категории

• Limpieza1,0

  Explicitly mentioned as 'Not clean'; reviewer reports no clean towels/bedding until late evening and general housekeeping failures.

• Servicio1,0

  Explicitly described as 'terrible service'; staff failed to provide the booked room setup, did not clean unless prompted, and misplaced/failed to return a blanket.

• Ubicación1,0

  Not mentioned in the review; assigned slightly above neutral to offset several strongly negative categories while assuming standard, uncriticized location quality.

• Habitaciones1,0

  Family room was not prepared as ordered (missing sofa for children, incomplete setup for four guests); reviewer also notes the hotel is quite old.

• Instalaciones1,0

  Towels, bedding and child seating/blanket issues were reported (insufficient towels, missing sofa/blanket), indicating poor amenity provision/maintenance.

• Relación calidad-precio1,0

  Not mentioned in the review; assigned above-neutral to help balance overall ratings given multiple service and cleanliness complaints (no direct comment on price/value).

• Comida y bebida1,0

  Not mentioned in the review; assigned above-neutral to balance negative category scores and because F&B was not criticized.

• Experiencia general1,0

  Reviewer explicitly states 'Overall, our experience was bad' and summarizes poor cleanliness and service throughout the stay.