Universal Hotel Laguna

+ Nettes Personal.

+ Bij aankomst werd direct een welkomstdrankje aangeboden. Ze boden mij hulp over een te boeken restaurant. Heel vriendelijk personeel.

Sehr schönes Frühstück und tolle Außenanlage direkt am Strand

+ Lage direkt am Strand, tolles Frühstück

− Fahrstuhl kaputt

Spíše penzion než hotel.

+ Služby a vstřícnost recepce, jídlo, lokalita, výhled z balkonu.

− Pokoj, oblast bazénu, čistota vody v bazénu, platba za rezervaci lehátek, plážové ručníky, neperlivou vodu k večeři. Skvrny na koberci,závěsech,židlích. Dle mého hotel nesplňuje 4 hvězdy.

Top Strandhotel

+ Super Lage- gutes Frühstück- saubere Zimmer - sehr freundliches, hilfsbereiten Personal

− Zimmer etwas zu klein - Poolorganisation mit Schlüsselanhängern ist verbesserungsfähig - Aufzug quitscht..?

Es war ein sehr schöner und erholsamer Strandurlaub

+ Meerblick, tolle Lage am Meer, Qualität der Speisen

− Etwas in die Jahre gekommene Zimmer

Beautiful beach location!

+ The hotel location was beautiful! Parking no easy to find. Bed was very worn & hard. The staff was fantastic & friendly.

Lovely hotel excellent location very clean the staff were all excellent

+ Very good breakfast with an excellent choice .

− The tea and coffee could have been better poor quality tea bags and no milk jugs so you had to walk around with hot cups to get milk at a busy service area.

Hotel Laguna- en skøn perle

+ Skønt hotel med en fantastisk beliggenhed. Meget venligt og serviceminded personale.

Good

+ Breakfast was great, probably the best thing about the hotel.

− The price has gone up considerably. I was not at all impressed with the new policy of having to pay for sun beds around the pool.

Very high standards

+ Very high standards of cleanliness and superb service. The food was beautifully prepared and everything was top notch. The pool area was very nice. Take your own pool towels. They charge €3 per day - that was the only think I did not like.

Superb

Enjoyed the stay with friendly staff and the nice place

+ Friendly people, close to beach, water dispenser on each floor

+ Wonderful

Very relaxing and quiet holiday in a beautiful location.

+ Hotel was nice and compact, not too far to go for pool, restaurant or beach. Some shops nearby. Staff were lovely and able to cater for dietary restrictions, Food was amazing, entertainment not obtrusive.

Very good

+ Location was excellent

− The smell of mold

Perfect!

+ Amazing location , friendly staff

Superb

+ - Cleanliness is on the highest level - Exceptional location - Nice variety of food for dinner + ice cream🙂 - Water refill stations on every floor - Luggage room with shower and towels. That is so thoughtful, amazing!

− - Coffee at breakfast was very poor quality - Evening entertainment can get loud, but it's not every day

Would definitely go back

+ Location on the beachfront was exceptional. Staff were very helpful and attentive. Canyamel is a small unspoilt resort and the property on the medium side of side, so more intimate. Poolside was gorgeous.

− Beach view rooms, which overlooked the pool/entertainment area. Would have opted to stay “city view” room side if I had known this, as it would have been a bit quieter, although the entertainment didn’t go on too late into the evening.

In general nice break with good vibes.

+ Location on the beach.

− Problematic when it comes to parking around. Hard to find a slot.

+ Top Lage direkt am Meer

+ las instalaciones están anticuadas, el personal muy muy amable

Really lovely hotel. Extremely friendly and helpful staff. Very clean.

+ Very clean, great facilities, next to beach.

− Nothing

+ Tolle Lage direkt am Strand und sehr netter und aufmerksamer Service. Unser Zimmer (mit Verbindungstür) war leider sehr hellhörig und man konnte jedes Wort der Nachbarn hören.

+ Vacanza in famiglia e amici. Siamo stati benissimo, hotel con accesso diretto su una baia di acqua cristallina, buffet completo e abbondante, ottima cucina. Camere di discrete dimensioni con balcone, molto pulite. A ogni piano è presente un distributore di acqua fredda e calda gratuito con cui riempire le proprie bottiglie, davvero molto utile. Animazione soft, ping pong e biliardo. Servizio molto attento, tutto il personale è molto gentile e sempre sorridente. Il giorno della partenza ci hanno messo a disposizione una camera di servizio gratuita per farci una doccia prima di andare in aeroporto, non abbiamo perso un giorno di mare! È stata una gran bella vacanza!

Holiday 2024

+ Very relaxing , lovely hotel.

This is a family friendly resort with a beautiful beach and pool and friendly helpful staff.

+ It was in a lovely location. The staff were very friendly and helpful. Excellent variety of food items for both breakfast and dinner.

− Our beds were very hard. Some nights the resort would have late night entertainment that was very loud. We tend to be very active throughout the day, exploring the island and then be tired in late evening so the music was not always appreciated. Finally, we had to check out early due to an early morning flight. The bagged breakfast to go, when we opened it at the airport was horrible. There were a couple of bananas that we ate but the rest we threw out.

Superb

Great location, need some new beds and pillows

+ The location and the facilities are lovely

− The bed and pillow was so uncomfortable which I know can be personal taste but I woke up shattered

Exceptional

Excellent all round.

+ Everything...couldn't fault anything.

Lovely staff, good location, hotel needs refurbishing

+ Location

− Dated