Casa El Viso

Qué valoran los huéspedes

• Limpieza1,0

  Mixed: some reviews note clean, pleasant bathrooms and bedding, but others reported bedding that smelled of body odour and inconsistent cleaning service.

• Servicio1,0

  Negative: multiple reports of rude or unresponsive staff (phone/WhatsApp), check-in/payment handling problems and at least one guest describing being given a different room than booked.

• Ubicación1,0

  Positive: several guests praise the location (close to Bernabeu, Salamanca area and a consulate); some mention distance to the nearest metro/bus but overall location is a strong positive.

• Habitaciones1,0

  Negative: frequent issues with room layout and condition — bathrooms located on separate floors or in the basement, broken furniture, small rooms, windows that don’t close and very thin walls causing noise.

• Instalaciones1,0

  Slightly negative: some rooms have good TVs and equipped bathrooms, but reviewers report no kettle/cups, lack of parking included, and centralised AC with no individual control.

• Relación calidad-precio1,0

  Generally positive: several guests describe the room as cheap and comfortable and good value for money, though a few felt misled about their booked room.

• Comida y bebida1,0

  Standard quality for this hotel tier

• Experiencia general1,0

  Mixed-to-negative: while location and some room comforts are positives, recurring problems with service, room condition and noisy/odd bathroom arrangements lead to a generally cautious overall impression.

Resumen del proveedor en su idioma original; la traducción llegará en breve.