Nothing short of perfection
Here again. Truly wonderful as ever. The location of this hotel is unrivalled. She sits at the queen of the resort. The staff are truly exceptional. Everything is perfect. See you later in the year.
Hotel Illa D'Or
★★★★
Passeig de Colon, 265, Port de Pollenca, Pollenca, Mallorca, 7470, Pollensa · Ver en el mapa
- Tipo
- Hoteles
- Categoría
- 4 estrellas
- Cadena
- Hoposa
- Salida
- hasta las 12:00
- Código postal
- 7470
- Atención HotelsCasa
- WhatsApp +34 640 701 211 · [email protected]
Fechas y precio
desde 556,35 € por noche
Confirmación inmediata · Reserva con tu cuenta y cada noche suma 1 € para tu próximo viaje (Club de Viajeros)
El alojamiento
<p><strong>¡Descansa en lujo en Hotel Illa D'Or!</strong><br>Ubicado en la hermosa playa de Pollensa, este hotel te ofrece un refugio de lujo para tu próxima estancia.</p><p><strong>Experiencia de Spa de Lujo:</strong> Date el gusto de disfrutar de masajes, tratamientos corporales y mucho más en el spa de servicio completo.</p><p><strong>Placeres Recreativos:</strong> Disfruta de un club de salud, jacuzzi y pista de tenis al aire libre para tu ocio.</p><p><strong>Gastronomía Gourmet y Entretenimiento:</strong> Elige entre 2 restaurantes, servicio a la habitación y bares para una experiencia culinaria encantadora.</p><p>Sumérgete en la serenidad marítima y las comodidades de lujo. ¡Reserva tu estancia en Hotel Illa D'Or hoy mismo!</p>
Búsquedas relacionadas
- Hotel en Pollensa
- Hotel con piscina en Pollensa
- Hoteles baratos en Pollensa
Servicios
Accesibilidad
- Ascensor
Comida y bebida
- Desayuno disponible (de pago)
- Barra de snacks/tienda de delicatessen
Piscina, bienestar y deporte
- Piscina al aire libre - de temporada
- Rutas de senderismo o ciclismo cercanas
- Sauna
- sombrillas de piscina
- Transporte al aeropuerto - recogida (recargo)
- Instalaciones de fitness
- Spa de servicio completo
- toallas de playa
Internet, trabajo y eventos
- Wi-Fi gratis
- Servicios de boda
- Salón de banquetes
- Espacio para conferencias
Seguridad e higiene
- Caja de seguridad en recepción
Habitaciones y confort
- Propiedad libre de humo
- Jardín
- Televisión en zonas comunes
Recepción y servicios
- El personal multilingüe
- Deposito de valijas
- Recepción las 24 horas
- Servicio de conserjería
- Asistencia turística/billetes
- Portero/botones
Otros servicios
- Salvavidas en el sitio
- Club de salud
Ubicación
Passeig de Colon, 265, Port de Pollenca, Pollenca, Mallorca, 7470, Pollensa
Qué dicen los huéspedes
Este alojamiento tiene 234 opiniones registradas: todavía pocas para calcular una nota media fiable.
Qué valoran los huéspedes
- Limpieza9,7
Spotlessly clean room as highlighted in multiple reviews.
- Servicio9,7
Exceptional service from staff, always polite and attentive.
- Ubicación9,7
Beautiful and peaceful location with stunning views.
- Habitaciones9,1
Rooms are well designed and comfortable, with fabulous views.
- Instalaciones9,2
Great amenities including pools, tennis courts, and a restaurant.
- Relación calidad-precio9,1
High-quality experience reflective of its price point.
- Comida y bebida9,2
Delicious meals and a great variety of breakfast options.
- Experiencia general9,6
Overall delightful experience with many guests eager to return.
Lo mejor
- Excellent service
- Beautiful location
- Comfortable rooms
- Delicious food
Resumen del proveedor en su idioma original; la traducción llegará en breve.
Opiniones verificadas por el proveedor 40
Amazing stay and amazing views
We had a delightful eight day stay. The hotel is gorgeous and perfectly located to enjoy the ocean and tranquility of the area while having loads of restaurants to access just a short walk away. The staff were all great, Santi and Monica especially went above and beyond. Looking forward to another stay in the future as we enjoyed ourselves so fully.
Wonderful place for a multi generational family holiday
Beautiful hotel and brilliant customer service. We stayed for 8 nights at the end of March/start of April for a family holiday with 2 adults, 2 teenage children and 2 grandparents. We each had our own room (with terrace and a sun lounger) and rooms were next door. The hotel is clean, it feels recently refurbished and while the bedrooms are a little petite for us all to get together in, the communal lounges with sofa’s, terrace with sun lounger and internal pool & spa, as well as external pool and the sea on your doorstop - this hotel and location worked perfectly for our multi generational family holiday. We had 3 cyclists in our family and the location of the hotel was great for their bike rides.. The staff are wonderful - attentive and considerate; example at breakfast they remembered what we each drank (tea, coffee), and they were all very happy to help with any queries we had. We will be back 😊
Absolutely stunning Superior Hotel
This is a stunning and superior hotel/resort with the most gorgeous views, fantastic amenities, and wonderful staff! We’ve stayed in so many hotels around the world and this was a top pick. We loved the clean, aesthetic, the beautiful rooms, the comfortable beds and the fantastically powerful shower. A bonus was the indoor pool with sauna and steam room. The gorgeous and plentiful breakfast was included and well worth it. Can’t recommend this hotel enough. The staff especially Santi and the front desk were lovely, kind and helpful. Another thing we loved was the art on the walls, they have impeccable taste. Would stay here again, 100%!
Best in Puerto Pollenca
We had a wonderful stay at Hotel Illa d’Or in Puerto Pollensa. This was our second stay at the hotel, and we chose to come back because the location is simply the best in Puerto Pollensa — especially for a cycling holiday. The staff were incredibly friendly, warm, and always extremely helpful throughout our stay. Breakfast was excellent every morning, and La Terrassa restaurant was fantastic — honestly the best tomahawk steak we have ever had. A special thank you to Santi and Eduardo for taking such good care of us and making our stay even more memorable. We will come back again!
Excellent
Santi was very kind and helpful throughout our stay
Nice
Lovely location when you can sit in the sun overlooking the sea/sailboats with the mountains in the distance. Loved, loved the quiet large lounge off the lobby - even when there were a lot of people it is well spaced out to allow for working, reading, or exploring the large exceptional collection of art books. Staff was friendly, ( sometimes very slow service especially outside ), rooms nicely appointed - we each had various levels of rooms and they were all fine. ) Short distance along the pine walk to town, shops and restaurants. My interest in reviewing is to help other celiacs travel so a head's up here - although I could request a gluten free baguette/gf croissant in the morning which would arrive in a sealed bag the safety stopped there. The very first meal I had I was told by the chef doing breakfast duty when I asked about cross contamination " it's a professional kitchen so we can't avoid contamination ". Meant I tried very carefully to work my way around the buffet and when ordering dinner stressed very strongly I was celiac. I never felt relaxed eating here for that reason and ventured elsewhere for the majority of meals.
great stay
Great location, 15 minute walk to the main town and had very good food in every restaurant. Receptionist were very nice including Santi who was very helpful with our bags. There was a good atmosphere in the bar but quite quiet at night as we came in April. Room was nice and very clean.
Excellent hotel
Wonderful hotel with exceptional service
Our Happy Place
Our first visit of several planned this year and as always -everything was perfect.The staff provide the best service in all areas, nothing is ever too much trouble. The hotel is in a prime position at the end of Pine Walk and is just a 20minute stroll to the busier part of Puerto Pollensa and the views of the bay are stunning.
A perfect place for a perfect break
A perfect break. Everything about this place works. The hotel, the staff, the location are all excellent, as one would expect, but beyond that is the atmosphere. The soundscape, the light and the overall atmosphere make Illa D’Or a very special place.
Lovely stay at ILLA D’OR
Lovely hotel with very pretty views located next to the beach along the pine walk. Very friendly staff who are always there to help with whatever you need. Santi was very helpful and friendly always greeting us when we walked by, answered any questions we had and he even helped with my proposal to my partner capturing it on video for us. Thank you Santi.
Lovely stay
Lovely hotel, friendly staff who go out of their way to accommodate you. Lovely area by the sea. Santi was really helpful, showed us to our room and explained everything well, he was always very friendly and greeted us every time we saw him.
Lovely Hotel
Staff very friendly and helpful, Santi especially. Wonderful location and views from room. Service sometimes slow on the evening meal. Hotel and room overall excellent. First time here - will return
Wonderful week
We have had a really lovely week. The staff are very friendly and accommodating. Their English speaking is excellent. The room and breakfast was really good. No complaints at all
The Illa D’Or is a truly fantastic hotel.
The Illa D’Or hotel is a truly lovely hotel. The staff are fantastic, especially Sonia who made breakfast and dinner delightful.
Amazing hotel
Fantastic experience from my arrival to check out. Was welcomed by Santi who was incredibly helpful and welcoming. The facilities are great, food was great and the service from everyone was fabulous. I’ve not had such a good experience for a while! The double room was a bit on the small end and for 2 people with luggage would be tight. Was there for a bike trip and the bike storage area is fairly small and gets packed super easily.
Our piece of heaven.
What can I say. 2025 was our 25 visit to illa dor hotel. Every year we get called back, the staff our wonderful, some we count as friends after all these years. Food is wonderful, breakfast amazing. I know I am late in posting a review. Reluctant to in case it gets too popular.. Just booked this year at last, will be there on 31st March , can’t wait to see you all.
A lovely little hotel in Puerto Pollensa.
We first came across this hotel whilst staying at another local hotel in 2012 and going to their bar for a drink whilst our son was at the kids club. Since then, it's been our mission to stay here and we we were able to do it in 2025. It's safe to say, we weren't disappointed! From the moment we checked in, to the moment we left, we were treated very well by the hotel staff who were, overall, very good. Unfortunately it rained for the majority of the time we were there, but it didn't massively spoil our time, apart from the fact that we couldn't spend much time by the pool! However, there is a small indoor pool and 'Spa' type facility you can use with a steam room and sauna. Our only small gripe with the hotel was that we decided to eat in the hotel restaurant on one evening as the storms were so bad and we couldn't get out. It was clear that the hotel restaurant couldn't really cope with the situation and as a result, our table wasn't called so we waited for over an hour to get seated. It transpired that someone else appeared to take our space and we should have been seated about half an hour before we eventually were! Once in the restaurant, the staff weren't particularly welcoming and the food was sub par in our opinion which was disappointing. That said, whilst we were there it was my wife's birthday and the hotel were unaware of this prior to our arrival. The chambermaid must have seen the birthday cards my wife had put out and we had a note from the hotel put through our door inviting her to have a free drink, on the hotel, for her birthday! It was a really nice touch and very unexpected! The hotel is about an hour drive north of the airport. We were able to get a 'Hoppa' bus prior to leaving the UK for about £30 each return which was really good. I think a taxi will cost about £90 each way. Overall, a lovely hotel in a quiet spot which we definitely return to, in fact, we've booked again for this year!
A little slice of heaven
Our family were warmly received at the hotel and we had the most blissful 6 days there. The food is completely delicious, the pools and tennis court fab and the building is beautifully kept and pristine white. The beds and pillows are so comfy and the views out of the windows stunning. Hotel Illa D’Or is a little slice of heaven. We can’t wait to return.
Superb!
Beautiful location, first class service delivered with a smile, spotlessly clean and great food! The rooms are well designed and quiet, with effective AC.
Perfect stay once again! 🌴✨
This was our second year staying at Illa Dor, and it was just as amazing as the first time! We spent the last weekend there and everything was perfect, beautiful surroundings, great service, and a relaxing atmosphere. Can’t wait to come back again next year!
Great service
Lovely hotel, gorgeous views and great service especially from the manager Diego, he was really helpful and friendly.
Delightful hotel in a perfect location
The Hotel Illa D'or is a fantastic, peaceful, beutifully equipped hotel in a peaceful location. Staff are incredibly helpful and polite - nothing is too much trouble for them. We enjoy visiting at least once a year and are never disappointed and always look forward to being able to return. We were fortunate to have a sea view room with balcony which provided a stunning view as well as incredibly comfortable accommodation. Plenty of facilities to occupy yourself - my wife loves the pools and my son loves the tennis court. The breakfast on the terrace by the sea is a daily treat and always of an incrediobly high quality with a huge variety. The walk down to the restaurants and bars of the port is a daily joy. We couldn't recommend it any more highly.
Best hotel -amazing
This hotel is the most beautiful hotel in the area ! The staff and food iare amazing . We came three times this year !! Say no more . Thank you illa dor for fantastic service and making it such a special place to come to. See you April 😊 love the room we had in October , thank you ! Love having best breakfast by the sea , can’t beat it
The perfect Hotel stay
This was our 3rd visit to Hotel IIIa D’Or and it was fantastic, Service was impeccable and hotel spot on,thank you to all the staff , can’t wait to visit again it’s perfectly positioned in a beautiful area would definitely recommend a stay .
Relax and Enjoy
Wow! This place is absolutely amazing. We booked it quite last minute and stayed for only 2 nights as we were then off to visit family in Palma, but what a find. The hotel and staff are unique and the location of this hotel could not be better. We sunbathed on the lovely sun loungers at the front of the hotel beside, we swam in the sea and we ate at the delicious restaurant. We wee already looking at booking it again before we left. I think we have found our magical place! Thank you for making it so special
Unforgettable
This is a hotel to be experienced. We have stayed there for many years and each year we meet people who have been experienced it for the first time and have all commented that they would return, The hotel and location are simply fabulous but the staff make your holiday exceptional. They are, without doubt, the beating heart of the Illa d’Or. They care and that is what makes it so very special. Thank you again for making our holiday so special,
Nothing is overlooked.
The best. The hotel sits as Queen of this beautiful resort. Nothing is overlooked except the bay. The service is exceptional and the food is exquisite. My room was truly stunning and every aspect is superb. I’m already booked in 3 times for 2026
A very relaxing stay in beautiful surroundings, Great value for money.
A truly memorable experience for us at Hotel Illa D'Or. We had admired the hotel on previous visits to Porta de Pollenca while walking along the pine walk. When the chance of a last minute break came along we decided to take the opportunity and book. We're now looking forward to our next visit. Kind attentive staff always ready to help. Lovely spacious surroundings with plenty of quiet places to relax. The room was very nice, a good size and beautifully presented. The breakfasts were excellent with a large variety of choice.
Simply wonderful!
We have been to the Illa D'or several times. It's fabulous. Can't recommend highly enough. Beautilful hotel, luxurious, wonderful location in the lovely reort of Puerto Pollensa
Beautiful place in Port of Pollenca with amazing staff
This is Our second time here and we are still in love with this place. The Staff, the hotel/appartments, the location and everything is just perfect. It is an expensive hotel, but with good reason. Everything is clean and the Staff is available 24/7. We went with our kids at four months and 3 years, and despite this isn't a children hotel we always felt welcome and taken care of with the kids. The only thing that would make everything 100% perfect is a little children's meny till dinner ( pizza, sausage, small hamburger etc), but we feel they did their best to make some plain pasta, toast and fries with carrots, so we are overall really pleased with our stay :) we will come back!
Beautiful hotel, wonderful setting, exemplary staff. Sunset cocktails a must!
This is a stunning hotel with self catering apartments in the most beautiful location. It’s on the Pine Walk and is just charming. It has its original feel of the 1930s but with all the modern day luxuries. Having a cocktail while the sun is setting is a must! The staff are a credit to the hotel. We had an apartment which overlooks the outdoor pool. Lots of space. Complimentary coffee and coffee machine. Nice to sit and have breakfast on the balcony. Very quiet. There’s a nice indoor spa just in case you get rain. We did their boat trip which I would highly recommend. I cannot wait to come back!
Excellent stay
Another great stay here. The staff were, as usual, excellent right throughout the hotel. They always strive to go the extra mile and it is always with a smile. Nice updates to the dining room and lounge since our latest visit. Food excellent as always and good value for money too.
Exceptional hotel
This hotel is ideally located at the far end of the pine walk and is much quieter than those around the centre and rates as one of the best hotels we have stayed in anywhere in Europe. Our room, on the first floor directly overlooked the jetty and was one of the few on this level which had views not obscured by trees. It had a spacious balcony with a day bed and a table and chairs which was fairly private. It did get very hot in the afternoons when we were using it though due to the sheltered aspect of the bay and the side screens preventing the cooling effect of the breeze. The room itself was big enough, had plenty of storage space, all the normal tea/coffee making facilities and mini bar and was spotlessly clean. We stayed half board and found the 3 course (4 if you had the optional salad buffet) dinners to be varied and exceptional quality always offering plenty of choice for all tastes. There was also an extensive wine list covering all types as well as price ranges but we found the local wines of Majorca suited us. One thing that makes this hotel stand out are the staff - everyone from receptionists to waiters/waitresses and cleaners were smartly dressed, polite and totally professional as well as always having a smile! I would like to thank every one of them. Our only small gripe was the sunbed area which as usual had guests reserving beds in their preferred spots and not appearing for some time. We did not use this in the mornings but when we did want to find a sunbed in the afternoon all were taken. It was particularly annoying that some people were just leaving their used towels on the beds so you could not tell if they were returning or not- sheer laziness just return them to the collection bin near the swimming pool. All in all a fantastic hotel which maintains very high standards which is borne out by the number of returning guests.
Relaxing experience in a lovely hotel.
Lovely relaxing stay in a charming hotel where the staff are friendly and attentive. This was not our first visit and we shall certainly be returning.
Another amazing visit to this charming hotel.
We have just returned from our 32nd. visit at the Illa D'Or and continue to be so impressed with all the staff, both the experienced and the newer members of the team. Anna is a gold star chambermaid and the rooms are immaculate. Reception are always ready to assist, thanks to Emilio, Wagner, Estaban and Toni. The food is of a high standard and breakfast with Monica's show cooking is amazing in it's variety. In the evening the dining room staff of Diego, Aldo, Magdalena, Erik and Bianca look after us very well. The hotel has managed to retain the charm and history of the building while providing a modern and contemporary touch. The guitar and saxophone players are lovely. We are looking forward to the hotel's 100th. anniversary in 2029 and are already booked for 2026.
A five star hotel
We had a lovely holiday. Everyone at the hotel were friendly and helpful. The meals on an evening in the restaurant were excellent. A great choice for each course and served at the table. Infact the quality of food and service were the best we have experienced anywhere in the world. My wife and I have already booked for next year
Great experience at Illa D'Or
Just returned from a terrific week staying in the Illa D'Or apartments. The apartments are located in a very tranquil setting overlooking the pool area. They're spotlessly clean with a daily cleaning service. La Terrasa restaurant on the water's edge is well worth a visit. The staff were very friendly. A special mention must go to reception staff members Eduardo and Esteban who were particularly helpful with luggage during check-in and check-out respectively.
Our happy place
With our fourth visit this year we have had yet another memorable stay. The hotel is in a beautiful location overlooking the sea with stunning views. The staff are amazing and extremely friendly and the service second to none. Dinner on La Terrassa, the hotel restaurant, is a must with the spectacular sea view and an a la carte menu. Looking forward to returning in 2026
Información útil y condiciones
- Salida
- antes de las 12:00
Condiciones del alojamiento
* De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
* La piscina de temporada abre de marzo a octubre.
* Piscina disponible de 08:00 a 20:00.
* Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
* Se ofrece alojamiento gratuito a un máximo de un menor de hasta 2 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
* Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
* Es posible realizar el registro de salida sin contacto personal.
A deposit may be required at the property.
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