Utsjoki Arctic Resort

Qué valoran los huéspedes

• Limpieza9,0

  Mixed signals: several guests explicitly said the place was clean and the cottage felt 'luxury', but one guest reported the room was not cleaned for three days — generally clean but occasional housekeeping lapses.

• Servicio9,8

  Staff described as friendly and cordial in multiple reviews (Italian and Finnish mentions, cheerful receptionist), though understaffing and a locked/empty reception area were noted; overall service judged very strong and helpful despite limited personnel.

• Ubicación10,0

  Location was specifically called out as a positive in the Norwegian review; location considered excellent.

• Habitaciones10,0

  Multiple positive comments: very good bed, large and comfortable rooms, some with sauna and small kitchen — overall room comfort and size are standout features despite minor issues like cold tiled floors and questionable décor.

• Instalaciones6,2

  Several missing or poor amenities reported: no gym, no restaurant, no TV in room, elevator not serving breakfast level, limited in-room supplies; amenities notably below expectations.

• Relación calidad-precio6,0

  Guests felt the overnight price was too high given missing promised services (e.g., no buffet, limited staff) — value perceived as below average.

• Comida y bebida5,5

  Repeated complaints about breakfast: advertised buffet missing, very limited replacement (a couple of rolls, eggs, measured juice), short serving hours — F&B experience rated poor.

• Experiencia general9,1

  Overall mixed but leaning positive due to very good rooms, bed comfort and friendly staff; however, notable service/amenity shortfalls (no buffet, limited staff, cleanliness lapses for some) tempered the stay.

Resumen del proveedor en su idioma original; la traducción llegará en breve.