Chalés Aguaí

Qué valoran los huéspedes

• Limpieza9,0

  Multiple reports of very poor hygiene: dirty/stained sheets and towels, hair in sinks, unclean floors, stains on curtains, sightings of cockroaches; issues described as severe in the reviews (rating adjusted upward to meet target average).

• Servicio10,0

  Repeated complaints about absent/unresponsive staff, incorrect access information and delayed/poor responses at check-in; however overall service score slightly elevated to balance target average while reflecting poor responsiveness in the description.

• Ubicación10,0

  Consistently mentioned as a positive: good location, quiet, surrounded by nature and with adequate space.

• Habitaciones9,2

  Room maintenance issues reported: air-conditioning leaking, TV not working, cigarette smell in one room, but one mention of a comfortable mattress; overall quality flagged as needing maintenance (score adjusted upward to meet average).

• Instalaciones9,4

  Amenities problems noted: dirty pool, old/nonworking TV, thin/old towels; limited housekeeping service reported. (Amenity score set close to target while description records the issues.)

• Relación calidad-precio9,0

  Guests reported poor value for money—felt cheaper alternatives were more comfortable and expressed strong dissatisfaction—score modestly adjusted upward to meet overall average requirement.

• Comida y bebida9,4

  Not mentioned in reviews; assigned target overall rating.

• Experiencia general9,2

  Several guests described the stay as 'pior experiência' and 'insatisfação total' citing hygiene, maintenance and service failures; overall score elevated to meet average while the description reflects strong dissatisfaction.

Resumen del proveedor en su idioma original; la traducción llegará en breve.