Douro studios

Qué valoran los huéspedes

• Limpieza2,5

  Poor cleanliness was a common complaint among guests, with reports of dirty rooms and unclean facilities.

• Servicio4,0

  Service received negative feedback due to poor communication, lack of responsibility, and unhelpful staff.

• Ubicación2,5

  Guests expressed dissatisfaction with the location, citing issues with access to amenities and poor upkeep of facilities.

• Habitaciones2,5

  Rooms were described as substandard with broken furniture, unhygienic conditions, and lack of basic necessities like hot water and toiletries.

• Instalaciones2,5

  Amenities were found to be inadequate and poorly maintained, with reports of empty and dirty swimming pools, unclean kitchens, and lack of electricity.

• Relación calidad-precio3,0

  Guests felt that the price paid did not align with the poor quality of services and facilities provided.

• Comida y bebida2,5

  Food and beverage offerings were criticized for lack of variety and quality, further adding to the negative guest experience.

• Experiencia general2,0

  The majority of guests had a terrible experience, citing a multitude of issues ranging from cleanliness to false advertising, leading to requests for refunds and complaints to regulatory organizations.

Resumen del proveedor en su idioma original; la traducción llegará en breve.