Eulalias Lodges Barcelona

Our stay in this Barcelona apartment was a complete disaster due to extremely poor management and unacceptable customer

− extremely poor management and unacceptable customer service

Igenyesebb utazoknak nem ajanlom, a falak koszosak, a lakas szinten, a konyha alig hasznalhato.

+ Az elhelyezkedes

− Tisztasag, felszereltseg

+ الإضاءة بالشقة

− غير آمنة للاطفال البلكونة قصيرة و الطابق الخامس عال.

+ Extrêmement bien placé, calme, literie très agréable

− Une plainte d'un voisin pour tapage nocturne à 2 ou 3 heures du matin où tout le monde dormait dans l'appartement. Ahurrisant

+ La ubicacion, el orden y la limpieza

− Que no haya tele en los cuartos ni aire acondicionado

Very good!

+ It was easy to check-in. Clear instructions. The staff responds quickly. Clean and high-quality white linen and towels. TWO LAVATORIES was an obligatory condition. There were no problems with water. We couldn't connect the wi-fi at the first day, but the problem was solved within an hour distantly. Comfortable temperature inside the apartment. If you read the check-in rules and other information ahead there will be no problems with check-in.

− I can hear loud neighbors and noises. Small fridge. Weak cooking range.

Spacious apartment, good location, hidden fees for nothing, bad communication from hosts

+ The location was ideal - opposite the metro and very close to Segrada Familia. Spacious apartment, the balcony is an added bonus. They gave some washing up soaps.

− They charged 30 euro for us to check in late, but when we got there it was simply a lock box. We assumed there would be staff that had to work extra hours to let us in but no, they charged us just to get the key from the lock box, at no inconvenience or added cost to them, this fel dishonest and greedy. The property also did not get back to us about 2 or 3 issues we messaged them about, despite stating they are available via whatsapp all day. They didn't provide the second key and said they would give it - with no correspondence to let us know, they'd put it in the lock box on our 4th day! The communication with the host is terrible unless they want money from you.

Disappointing

+ The location

− The main door was difficult to open and did not close properly from the inside, posing a security risk. The living room was uncomfortable, making it difficult to relax there. There was only one air conditioning unit in the living room, making the nights uncomfortably hot. The bathroom door did not close well, affecting privacy. The freezer in the fridge was not working, and the plates and crockery were chipped. The room with two single beds had a light that flickered and could not be turned off, causing disturbances during the night. The room with two single beds had a light that flickered and could not be turned off, causing disturbances during the I hope this feedback is helpful and that you consider the suggested improvements to make future guests’ stays more enjoyable.