Hotel Astra

Qué valoran los huéspedes

• Limpieza4,5

  Multiple guests report poor housekeeping: insects, hair, mold in bathrooms, yellow-stained pillowcases, sagging mattress, dust and ripped curtains; one guest described the hotel as hygienic but negative reports dominate.

• Servicio9,2

  Staff consistently described as friendly, multilingual and helpful (assisted with luggage, welcoming). One report mentioned a slow reception response, but overall service praise is strong.

• Ubicación9,5

  Repeatedly noted as excellent/very central (in the heart of the city, near Baščaršija and major historic sites); location is a clear strength.

• Habitaciones5,5

  Rooms are frequently described as dated and in need of renovation: faded paint, threadbare carpets/curtains, uncomfortable beds, bugs in bathrooms, noisy street/disco, and issues with AC/fan-coil units.

• Instalaciones7,0

  Mixed reports: breakfast praised by some but criticized by others as meagre; wifi described as weak by at least one guest; no parking despite claims; basic amenities present but inconsistent and some need updating.

• Relación calidad-precio6,0

  Several guests felt the property overstates its class (questionable 4-star claim) and that standards did not match expectations, though central location adds perceived value for some.

• Comida y bebida7,5

  Breakfast impressions vary widely: some reviews call it very good/perfect, while others found it poor with very little choice; overall slightly above average due to positive mentions.

• Experiencia general7,6

  A mixed experience: outstanding location and generally friendly staff but notable shortcomings in cleanliness, room condition and occasional noise issues lead to an overall slightly-above-average impression.

Resumen del proveedor en su idioma original; la traducción llegará en breve.