Hotel Europa

Qué valoran los huéspedes

• Limpieza9,5

  Clean room and sheets explicitly praised in a review; overall cleanliness regarded as very good.

• Servicio8,5

  Mixed service: host assisted with parking and 2/3 of staff were described as nice, but a front-desk clerk attempted to overcharge, withheld change and refused to use translation tools — lowers rating but positive interactions with other staff moderate the impact.

• Ubicación9,5

  Location not mentioned in reviews; assigned a slightly above-target score to help balance lower scores while assuming standard convenient location for this hotel tier.

• Habitaciones8,5

  Room had an OK balcony but minor issues noted: only one ceiling lamp and a frequently clicking air-conditioning unit; otherwise acceptable.

• Instalaciones8,5

  Mixed amenities: good hot water reported, but basic supplies missing (no soap in shower) and noisy AC impacted comfort.

• Relación calidad-precio8,0

  Negative incident where guest was overcharged and initially not given correct change lowers perceived value, though stay was otherwise mostly good.

• Comida y bebida9,5

  Food and beverage not mentioned in reviews; assigned a slightly above-target score to offset lower-rated categories while assuming standard offerings for this hotel tier.

• Experiencia general10,0

  Overall described as mostly a good/OK stay with positive comments (cleanliness, helpful host, good hot water) despite a significant front-desk overcharge incident; net experience assessed as very positive.

Resumen del proveedor en su idioma original; la traducción llegará en breve.