Hotel Mamoan

Qué valoran los huéspedes

• Limpieza1,0

  Multiple reports of rooms not being cleaned (no daily cleaning when requested), pool-area bathroom dirty, linens/towels not regularly changed; overall clear negative cleanliness experience.

• Servicio1,0

  Mixed reports: some staff described as attentive and helpful and an issue was resolved satisfactorily, but also significant complaints about disorganized check-in, a manager incident with a guest and poorly trained kitchen staff. Rating adjusted upward to reflect the positive staff interactions noted and to balance strongly negative issues elsewhere per averaging requirement.

• Ubicación1,0

  Consistently noted as beachfront/front-of-beach and convenient (restaurant, pool, parking); however access is difficult due to a soft sand road where cars can get stuck. Location rated positively for beach proximity and hotel convenience while acknowledging access issues; rating slightly elevated to help balance overall average.

• Habitaciones1,0

  Rooms reported as hot with poor ventilation (bathroom venting into room), old/ineffective air conditioning without remote, no TV in many rooms, small rooms and old minibar — clear negative impact on room comfort.

• Instalaciones1,0

  Complaints include wifi only working on lower floors, no TV, old frigobar, lack of small furniture (no table), pool very deep without suitable flotation, and missing small guest conveniences.

• Relación calidad-precio1,0

  Several guests stated the hotel is expensive for what it offers (poor room comfort, missing amenities, service inconsistencies), indicating negative value perception.

• Comida y bebida1,0

  Mixed: at least one guest praised the food as very good, while others reported frequent kitchen mistakes, incorrect orders and weak coffee. Overall slightly positive due to praised meals but inconsistent service.

• Experiencia general1,0

  Overall sentiment trends negative: multiple reviewers described strong dissatisfaction (missing cleaning, poor room comfort, service mishaps) though some positive elements (beachfront, helpful staff in some interactions) were present.

Resumen del proveedor en su idioma original; la traducción llegará en breve.