Люкс1

Qué valoran los huéspedes

• Limpieza8,1

  Guest reports dirty floor and a towel that smelled; cleanliness clearly below expectations.

• Servicio9,6

  Guest called and waited a long time before staff offered an alternative room — service slow and frustrating.

• Ubicación10,0

  Standard quality for this hotel tier

• Habitaciones8,6

  Offered a different, more expensive room that was duplex with inconvenient bathroom placement and no balcony; room quality disappointing.

• Instalaciones9,6

  No balcony and lack of expected apartment features mentioned; amenity offering is unsatisfactory.

• Relación calidad-precio8,1

  Was charged for a more expensive room that was dirty — poor value for money.

• Comida y bebida10,0

  Standard quality for this hotel tier

• Experiencia general8,1

  Overall impression negative — guest felt the advertised apartment did not exist and was disappointed.

Resumen del proveedor en su idioma original; la traducción llegará en breve.