Mercure Manaus

Qué valoran los huéspedes

• Limpieza6,0

  Mixed to negative mentions: reports of maintenance issues in bathrooms and at least one review reporting cockroaches; some reviews said showers/rooms were only just clean.

• Servicio9,2

  Predominantly positive: many comments praise very friendly, helpful and professional staff (specific praise for reception staff), though there are a few isolated check-in/staff attitude complaints.

• Ubicación8,6

  Generally reported as central and convenient (close to shopping and central areas) by several guests, though a minority mentioned it felt not central/unsafe for tourists.

• Habitaciones9,0

  Multiple guests describe rooms as spacious, comfortable and with great views; some note older construction and minor maintenance issues but overall room comfort is highlighted.

• Instalaciones6,4

  Some amenities problems noted: requests for smart TV unmet, noisy air conditioning/motor, missing toiletries/water/robes reported by guests — uneven amenities experience.

• Relación calidad-precio5,6

  Clear negative sentiment: several guests called the hotel overpriced (expensive breakfast, drinks, and extras) and reported overcharging or poor value compared with expectations.

• Comida y bebida7,6

  Mixed: a few guests praised an excellent breakfast, but others found breakfast options limited, slow service for specific items and prices high (some specific complaints about cost).

• Experiencia general10,0

  Overall stay impressions are mixed but leaning positive due to helpful staff, comfortable rooms and good location; negative points (value, some cleanliness/amenity issues) affected some stays.

Resumen del proveedor en su idioma original; la traducción llegará en breve.