Urbano Duplex

Qué valoran los huéspedes

• Limpieza2,5

  Multiple complaints about old/dirty bed linen, lack of fresh sheets, and floor with misaligned boards and exposed screws indicate very poor cleanliness and housekeeping standards.

• Servicio9,0

  Mixed: porteiros (doormen) described as very friendly, but there are serious management/administration failures (contradictory information, sudden power cut). Front-line staff are praised, while overall management is criticized.

• Ubicación9,5

  Repeatedly cited as a pro ('Somente localização', 'Localização', 'localização muito boa') — location is a clear strength.

• Habitaciones9,0

  Mixed reports: some guests call the apartment 'excelente', 'super confortável' with an 'excellent bed' and good bathroom; others report an old apartment with maintenance issues (doors, floor). Overall many positive remarks about room comfort.

• Instalaciones8,0

  Some amenities work well (good bathroom, comfortable apartment reported), but there are problems with linen service and housekeeping that detract from the amenities experience.

• Relación calidad-precio4,0

  Negative: unexpected extra charges for cleaning, loss from food spoilage due to power cut, and requests for reimbursement indicate poor value for money.

• Comida y bebida7,0

  Standard quality for this hotel tier.

• Experiencia general7,0

  Mixed overall: several very negative incidents (maintenance, linen, power cut) but also very positive stays and praised location and comfort; aggregated as an average mixed experience.

Resumen del proveedor en su idioma original; la traducción llegará en breve.