Terrou-Bi ★★★★★

Kategorie

• Limpieza7,8

  Generally praised (several guests called hygiene impeccable), but there are multiple reports of humid/‘renfermé’ smelling rooms and some bathroom issues that lowered this score.

• Servicio9,8

  Staff repeatedly described as very helpful, friendly and attentive across many reviews (welcome, breakfast team highlighted). A few serious isolated negative incidents (rude behaviour, poor handling of a restaurant situation and disappointing follow-up from management) are noted but overall service sentiment is strongly positive.

• Ubicación9,5

  Location and sea views are frequently praised (room with sea view, proximity to beach); many guests highlighted the setting and vista as a major positive.

• Habitaciones8,6

  Rooms described as spacious, well-equipped and with terraces by several guests, but some mentioned bathroom problems and a preference for sea-view rooms, reducing this score slightly.

• Instalaciones8,9

  Strong amenities noted (pool, beach access, modern equipment, complimentary minibar), but absence of a gym and at least one problematic restaurant policy/experience temper the rating.

• Relación calidad-precio7,6

  Multiple comments about high cost, extra charges for restaurants, and at least one case of being incorrectly charged twice; perceived value is weaker compared with other positives.

• Comida y bebida8,9

  Breakfast and restaurant meals are often praised as excellent; however one notable negative incident at an on-site restaurant (dress-code/enforcement and guest humiliation) affected this category for some guests.

• Experiencia general9,3

  Most reviews call the stay exceptional, incredible or perfect and highlight staff, location and facilities; a minority of significant negative experiences (service lapses, billing, room humidity) prevent a perfect score but overall sentiment is highly positive.