Citadel Hôtel

Très décevant.

− Rue très bruyante dans une chambre non isolée. Les communs sont sales et à l’abandon. La literie est peu confortable. Le combiné salle de bain/toilettes est spartiate. C’est trop cher pour ce que c’est.

Only an option if you desperately need a place to sleep and absolutely nothing else is available.

+ ….we were able to arrive in the middle of the night.

− The room was filthy, smelly, one old towel for two people, no soap - bathroom, you don’t want to know. Appeared like a rent by the hour room.

+ Great location. Lovely friendly staff.

− Not very clean in corridors and room door wouldnt lock from inside. Very noisy outside during the night.

+ Top Location

Het is heel mooi hoetel en aardige mensen.

+ Het is heel mooi hoetel en aardige mensen

+ J'aime beaucoup il est très gentil

This maybe cheap but I couldnot recommend anyone to stay there.

+ Good position for ferry

− Room was not as described or pictured. Curtains had holes in them. Bed the most uncomfortable I have ever slept in. No television. Bathroom like a cubicle, shower over toilet.

+ Niets

− Triestige kamer en douche. 190 euro voor deze locatie is veel te veel. De bijkomende hoofdkussens stonken enorm.

+ Charmant eingerichtetes Zimmer Nettes Personal Einfacher Check-in

− Dusche war defekt, aber guter Dinge, dass der Besitzer nach meinem Hinweis Reperaturen getätigt hat.

Don’t do it

+ Nothing

− No toilet tissue in the room No clean towels One dirty towel and empty soap bottle in the room Uncomfortable mattress

Passable

Good stay

+ Great location and pet friendly

− No shower gel/soap, no bins in the room, no tissues/toilet paper

Bad

Bad experience

− Sheet pillow quilt were smelly. Room was small and unclean. However the price was high. Bathroom was also very small, and there was no shampoo, hairdryer, towel. Hot water was enough just for one person.

Very trustworthy.

+ We managed to leave behind a valuable article. Saïd, the manger was absolutely fantastic at helping us to get it back to England. Thank you so much, Saïd, we so appreciate your efforts.

Poor

+ The hotel was in a nice área.

− There were bedbugs.

Good

+ The Hotel is just in the town center, the room was clean and well equipped.

− The bathroom is just one of these shower-toilets, where everything gets flooded. Due to some party in town it was very loud outside until early morning, and the windows weren't very soundproofing.

Exceptional

Pleasant

Great place to experience Calais.

+ Friendly. Adjoining room great for family.

− Not the hotel's fault, but noisy at night with revellers in the street.

Great location and a great place to stay, comfortable beds and helpful and welcoming owner.

+ The rooms were both comfortable and clean.

− The hot water was a little hit and miss as to whether it came on or not.

Exceptional

Exceptional

+ everything was awesome, 10 of 10

cheap and cheerful.

+ Very friendly welcome. I just needed somewhere to rest my head overnight so didn’t need anything fancy. Room was clean/warm. Cheap and cheerful sums it up. Literally five min walk to train station. Plenty of restaurants nearby.

− Again totally get what you pay for. 1. No hot water at 6am for shower. 2. No towels in room.

Calais stay sorted

+ Room was very clean and beds were comfortable. Receptionist was exceptionally nice, having remember me checking into another hotel in Calais pre-covid. Basically as central as you can get for Calais - if you need to park, you can for free a short walk away (on the other side of the square).

− Really minor point - no soap in bathroom. All we needed was a bar - other lower star hotels tend to provide this.

will definitley stay there again the owner even dropped us back to port top man

+ The room was perfect for my son and myself had everything we needed for our overnight stay

− the owner was so helpful and had a lovely manner and had a great rapport with all the guests

Good location but too noise

+ The staff

− outside noise and cool on room, ask if heating was off and reply with out of season for heating be on

Exceptional

Very good

Passable

Very good

Not at all restful

+ Basic but fine for the price, location ok, no breakfast but it’s cheap

− The walls were paper thin, you could hear everything taking place on the floor and it was impossible to sleep due to the noise throughout the building - dog whining in the next door room, shouts, a couple who came home drunk and then argued before having sex. We didn’t sleep at all. It would be basic but fine if there was some kind of sound insulation but without that I wouldn’t stay here again.

Perfect, relax, and really friendly place to be.

+ the location is great to get to the Eurotúnel

− nothing the hotel need updating but all is clean, and perfect access to all restaurants Ana accept dogs.

Good

Pleasant

+ reception guy friendly and speakers fluent English and the position of hotel is perfect ,next to Calais city center and train station, you won't find this price elsewhere around this area, so good if you're expected a one night stay here, highly recommend for passengers taking p&o ferrys Calais to Dover as a foot passenger, this is a good place for you to spend your night, and free shuttle bus to ferry terminal from 0802 to 1907 7days a week stops 2 step away from hotel door, remember the check-in of ferry stops 90min before departure.

− the external door been locked and lights turned off on ground floor when I arrived, make me confused that the hotel has closed, you have to ring a doorbell to call someone to open the door for you, the room is in expected with this price, bathroom can be improved due to their size, cause problems to sitting on toilet, I have to sit in a weird position due to hashbasin, the wifi is extremely terrible, I have to reconnect it once and once to get internet, so I just use my own mobile data, with poor signal inroom, still no one in the reception desk when I'm going to check out, so I leave the key in reception desk.

Great value for money. Perfect location to nightlife and ferry.

+ Siad the manager met us on arrival and made us most welcome. He offered to drive us to a distant station early the next day as no busses were travelling. He was a wonderful host.

Expensive but horrible!

+ Close to ferry

− Tiny room, remote for TV didn't work because battery cover was missing, no heating, tiny toilet/shower cubicle, no shower curtain, if I had showered, water would have drenched even the toilet. No one there when I came, door locked, number to call had a message in French, second number finally connected to someone in hotel. Loud. Not even a rubbish bin in room.

totally okay stay for a night in Calais

+ very nice welcoming, great staff, very friendly, hotel is very central and good value for the money

− unfortunately noisy (street and room next door), no trash bin, no Wi-Fi (or at least we didn’t get the password)