Twin Palms Hostel Phi Phi ★★

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• Limpieza4,6

  Guests consistently mentioned cleanliness issues as a major concern.

• Servicio6,4

  While some guests appreciated the effort from staff, there were complaints about responsiveness and availability.

• Ubicación9,3

  The hotel's prime location near key landmarks and public transport received high praise from guests.

• Habitaciones4,8

  Rooms were often criticized for maintenance issues and uncomfortable amenities.

• Instalaciones4,8

  Mixed reviews on amenities with some guests highlighting positives like the gym and pool, while others criticized the lack of spa services.

• Relación calidad-precio4,2

  Several guests felt the price was not justified by the services provided, particularly in comparison to competitors.

• Comida y bebida5,3

  While some guests enjoyed the breakfast and restaurant options, there were concerns about variety and quality.

• Experiencia general4,8

  The overall guest experience was below expectations, with many guests expressing dissatisfaction and a lack of willingness to recommend the hotel.