Globales Janeiro

Что ценят гости

• Уборка8,2

  Multiple mentions of ants and at least one 'dirty room' report; pools sometimes described as not very clean — overall below target but not catastrophically poor.

• Servicio9,5

  Several позitive comments about very friendly and helpful staff, good animation team and cleaning staff praised; one report of unfriendly reception at an alternate hotel but overall service is a strong point.

• Расположение9,8

  Consistently praised — close to the beach, shops nearby and in a quiet, convenient spot; location is a clear strength.

• Номера8,5

  Mixed: reports of rooms needing refresh, limited storage, misplaced air-conditioning and one report of being moved to a different hotel; overall slightly below target.

• Instalaciones9,0

  Two attractive pools, spa area and sports pool noted; fitness room located in another hotel and some spa services are pay-extra, plus towel shortages — still a позitive amenity offering overall.

• Relación calidad-precio8,0

  Guests mention paying extra for short pool use, breakfast quality not matching expected 4-star level and some feeling the price is high for the standard received.

• Comida y bebida8,6

  Repeated complaints about breakfast service (missing items, mass-serving) and some poor meal quality (tough meat), though some guests noted improvement compared to previous stays.

• Experiencia general8,8

  Mixed but generally позitive: very good location and staff/animation balance several operational issues (overbooking, noise, cleanliness problems); set to the target overall rating.

Resumen del proveedor en su idioma original; la traducción llegará en breve.