Oro Verde Cuenca
★★★★★
Av. Ordoñez Laso s/n Prolongacion Av.3 de Noviembre, Cuenca · View on map
- Tipo
- Hotels
- Categoría
- 5 estrellas
- Check-out
- hasta las 12:00
- Código postal
- EC010150
- Atención HotelsCasa
- WhatsApp +34 640 701 211 · [email protected]
Dates and price
from 109,10 € per night
Instant confirmation · Book with your account y cada noche suma 1 € para tu próximo viaje (Travelers Club)
The accommodation
The Hotel Oro Verde Cuenca is a 5-star hotel in Cuenca that combines luxury facilities with attentive and friendly service. It features a refreshing pool, a modern fitness center and a peaceful garden, ideal for relaxing after a day exploring the city. Its comfortable and elegant rooms have a private bathroom, desk and LCD cable TV, as well as 24-hour room service.
Location and surroundings
- Av. Ordoñez Laso s/n Prolongacion Av.3 de Noviembre, Cuenca, EC010150
- Guests highlight the hotel's excellent location, with river views and in a safe, walkable area.
What guests highlight
- The staff service is excellent and friendly, according to numerous reviews.
- The buffet breakfast is outstanding, with a wide variety of options.
- The rooms are clean, well-maintained and very comfortable.
- The location is magnificent, with river views and close to safe areas for walking.
- The gym is well-equipped and the pool is pleasant.
- The renovated restaurant offers good dinner service.
What the area is like
The hotel is located on Ordóñez Laso Avenue, in an area that guests themselves describe as safe and perfect for walking. Its privileged position allows guests to enjoy river views and easily access the main attractions of Cuenca, a city declared a World Heritage Site. It is an ideal starting point to discover the historic center and its surroundings.
Who it is for
This 5-star hotel in Cuenca is perfect for travelers looking for a comfortable and worry-free stay, whether they are couples wanting to explore the city or families needing full facilities. The combination of pool, gym, room service and 24-hour concierge makes it an excellent option for both leisure and business, where every detail is taken care of so that guests only have to worry about enjoying themselves.
Frequently Asked Questions
Does Hotel Oro Verde Cuenca have a pool?
Yes, the hotel has a refreshing pool, ideal for relaxing. It also has a modern fitness center and a peaceful garden.
Does it offer room service?
Yes, the hotel has 24-hour room service. In addition, the reception is also open all day to attend to any needs.
What additional services does the hotel have?
The hotel offers laundry, dry cleaning, massage sessions and a tourist information desk. It also has a terrace and luggage storage.
Is the hotel well located in Cuenca?
Guests rate the location very positively, highlighting the river views and that it is a safe and pleasant area for walking.
What type of breakfast is served?
The buffet breakfast is one of the most praised aspects by guests, who highlight its variety and outstanding quality.
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Services
Accesibilidad
- Ascensor
- Instalaciones para personas discapacitadas
- Parking accesible
Comida y bebida
- Área de pícnic
- Restaurante
- comidas para niños
- Cafetería en el sitio
- Instalaciones para barbacoa
- Menus dietéticos especiales - bajo petición
- Vino/champán
- Distanciamiento físico en los comedores.
- Servicio de habitaciones
- Bar
- Breakfast en la habitación
- Comida entregada en la habitación de huéspedes.
- Comida entregada: cubierta de forma segura
- Contenedores de desayuno para llevar
Pool, bienestar y deporte
- Bañera de hidromasaje/jacuzzi
- Sauna
- Transporte al aeropuerto
- Servicio de transporte
- Terraza solarium
- Pool
- Pool al aire available
- Instalaciones de fitness
- Gimnasio
- Vestuarios de gimnasio/spa
- Spa/centro de bienestar
- Transmitir eventos deportivos en vivo
- Servicio de transporte (gratis)
- Transporte al aeropuerto (gratis)
Parking y transporte
- Estacionamiento
- Regreso al aeropuerto
- Pickup en el aeropuerto
- Estacionamiento gratis
- Estacionamiento privado
- Garaje de Estacionamiento
Internet, trabajo y eventos
- Wi-Fi gratis
- Wi-Fi disponible
- Fax/fotocopiadora
- Instalaciones para reuniones/banquetes
- Centro de negocios
Familias y mascotas
- Habitaciones familiares
- Mascotas permitidas
Safety e higiene
- El personal cumple con los protocolos de seguridad locales.
- Habitaciones desinfectadas entre estancias.
- Normas de limpieza que son efectivas contra el Coronavirus
- Se siguieron las reglas de distanciamiento físico.
- Desinfectante de manos en la habitación y áreas clave
- Payment sin efectivo disponible
- Extintores
- Botiquín de primeros auxilios disponible
- Vajilla y cubiertos desinfectados
- alarmas de humo
- Mascarillas faciales para invitados disponibles.
- Alarma de seguridad
- Registro de entrada/salida sin contacto
- CCTV fuera de la propiedad
- Mamparas/Barreras entre personal e invitados para seguridad
- Termómetros para huéspedes proporcionados por la propiedad.
- Caja de Depósitos Seguros
- CCTV en áreas comunes
- seguridad las 24 horas
Habitaciones y confort
- Terraza
- Jardín
- Habitaciones para no fumadores
- Calefacción
- No fumar en todo
- Chimenea al aire available
- Habitaciones insonorizadas
- Habitación available de alérgicos
Recepción y services
- Deposito de valijas
- Servicio de planchado
- Check-in/salida exprés
- limpieza diaria
- Check-in/salida privada
- Propiedad limpiada por empresas de limpieza profesionales.
- Recepción las 24 horas
- Lavadero
- Limpieza en seco
- Mostrador de información turística
- Servicio de conserjería
Other services
- frutas
- Ropa lavada según las pautas de las autoridades locales.
- Se eliminan los artículos de papelería compartidos, como menús y bolígrafos.
- Proceso implementado para verificar la salud de los huéspedes.
- Acceso a profesionales de la salud.
- Sombrillas
- Acceso con tarjeta llave
- Hora feliz
Location
Av. Ordoñez Laso s/n Prolongacion Av.3 de Noviembre, EC010150 Cuenca
What guests say
What guests value
- Limpieza9,4
Multiple reviews praise cleanliness explicitly ("Me gustó la limpieza", "Todo ordenado, limpio"). One note about vacuuming in the afternoon caused temporary disturbance but overall cleanliness is very good.
- Servicio9,4
Service is repeatedly described as excellent and staff very friendly and helpful ("atención excelente", "personal extremadamente amable"). A few mentions point to slower reception service in one review, which slightly tempers a perfect score.
- Location9,4
Location is frequently praised (river view, convenient and safe area). One minor complaint about parking being distant from the entrance, but overall location is a strong positive.
- Habitaciones8,9
Rooms are described as spacious and comfortable, but there are several specific issues noted (old installations, noisy old fridge, portable AC making noise, shared-door noise between rooms). These reduce the room score slightly.
- Instalaciones9,3
Amenities like a well-equipped gym, pleasant pool temperature and a refurbished restaurant are highlighted positively. The gym being in an external part is mentioned but still considered good.
- Relación calidad-precio9,0
Generally positive overall impressions, but isolated complaints about the hotel being older, refusal to add an extra mattress and some maintenance issues suggest mild downward pressure on perceived value.
- Comida y bebida9,7
Breakfast/buffet receives consistent high praise across many reviews ("desayuno bufete excelente", "variedad del desayuno espectacular"). Dining service staff also singled out for excellent attention.
- Experiencia general9,3
Many guests describe an excellent stay ("todo 10 puntos", "Best hotel in Cuenca", "maravillosa estaday"). Minor issues (noise, old equipment) appear but do not significantly diminish the overwhelmingly positive overall experience.
The best
- Excellent and friendly service from staff
- Outstanding breakfast / buffet variety
- Clean, well-maintained and comfortable rooms
- Great location (river view, safe and walkable area)
- Well-equipped gym and pleasant pool
- Refurbished restaurant and good dining service
Could be improved
- Reception in one review noted as slow / not immediately attentive
- Some rooms have old equipment (noisy fridge, portable AC)
- Parking area is far from the main entrance
- Occasional noise between shared doors and vacuuming during afternoon
- Hotel shows signs of age in parts (old installations, cracked floors)
Resumen del proveedor en su idioma original; la traducción llegará en breve.
Useful information and conditions
- Check-out
- before 12:00
Accommodation conditions
Se ofrece un seguro opcional. Se pueden aplicar suplementos.
Las mascotas comportan un suplemento de 36,6 USD por mascota y estancia.
A deposit may be required at the property.
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