b e b Helena
★★★★
- Type
- Hébergement y desayuno
- Catégorie
- 4 étoiles
- Départ
- jusqu'à 10:30
- Code postal
- 80142
- Service client HotelsCasa
- WhatsApp +34 640 701 211 · [email protected]
Dates et prix
Te decimos el precio y la disponibilidad de esas fechas · Réservez avec votre compte y cada noche suma 1 € para tu próximo viaje (Club des Voyageurs)
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L'hébergement
b e b Helena in Naples offers family rooms with private bathrooms, air-conditioning, and garden or city views. Each room includes a balcony, sofa bed, and work desk.
Guests enjoy free WiFi, streaming services, and a terrace. Additional amenities include a tea and coffee maker, refrigerator, and work desk.
An Italian breakfast is served daily. The property is a 16-minute walk from Naples National Archaeological Museum and 3.7 mi from Naples International Airport. Nearby attractions include San Gregorio Armeno and Museo Cappella Sansevero.
Recherches associées
Services
Internet, travail et événements
Wifi gratuit Wi-Fi disponible
Sécurité et hygiène
Chambres d'hôtes désinfectées entre les séjours Des normes de nettoyage efficaces contre le Coronavirus Désinfectant pour les mains dans la chambre et les zones clés
Autres services
Terrasse Chambres non-fumeurs Chambres familiales Animaux acceptés Le personnel adhère aux protocoles de sécurité locaux Paiement sans numéraire disponible Les clients peuvent refuser tout service de nettoyage pendant le séjour Masques faciaux disponibles pour les invités Chauffage Non-fumeur partout Linge lavé conformément aux directives des autorités locales Papeterie partagée comme les menus, les stylos sont supprimés Climatisation Enregistrement/départ sans contact Chambre scellée après nettoyage Propriété nettoyée par des entreprises de nettoyage professionnelles Processus en place pour vérifier la santé des invités Accès aux professionnels de la santé Thermomètres pour les clients fournis par l'établissement
Emplacement
Ce que disent les voyageurs
Cet hébergement dispose de 37 avis enregistrés : trop peu pour calculer une note moyenne fiable.
Ce que les voyageurs apprécient
- Nettoyage1,0
Mixed reports: several guests praise rooms as very clean and 'brand new', but a detailed negative review reports apparent cosmetic whitening, mold under the shower and high humidity due to poor ventilation — overall cleanliness concerns present.
- Servicio1,0
Generally positive: multiple guests describe the proprietor as helpful, kind and contactable (phone/WhatsApp); one report notes lack of English and poor post-booking communication, but overall service is reported as friendly and accommodating.
- Emplacement1,0
Mixed location feedback: several guests highlight a central, scenic spot with good nearby restaurants and views, while one guest reports a distant, poor and dirty neighborhood visible from the balcony — location sentiment is divided with notable negative impressions.
- Habitaciones1,0
Mostly positive: rooms described as comfortable, new, aesthetically pleasing with balcony and good views; one guest notes the room looked different than photos.
- Instalaciones1,0
Generally positive: guests mention useful amenities (coffee machine, kettle, fridge, balcony); minor issues noted such as missing bedside lamps and limited TV radio reception.
- Relación calidad-precio1,0
Positive: explicit mentions of 'excellent value for money' and recommendations to repeat stay indicate good perceived value.
- Comida y bebida1,0
Neutral to slightly positive: breakfasts provided (croissant, packaged toast, spreads) are described as adequate but light — acceptable for some, too small for guests with large appetites.
- Experiencia general1,0
Overall mixed but leaning positive: many enthusiastic recommendations and praise for cleanliness, comfort and host hospitality, tempered by a detailed negative experience around cleanliness, communication and location.
Les points forts
- Several guests report very clean, new and comfortable rooms
- Helpful, friendly and contactable proprietor
- Balcony and pleasant views (botanical/vesuvio mentioned)
- Central location for many guests with nearby restaurants
- Good value for money reported
- Breakfast provided and convenient amenities (coffee machine, kettle, fridge)
Les points à améliorer
- One detailed report of poor/illusory cleanliness: whitening, mold and high humidity
- Mixed location feedback — one guest reported a distant/poor neighborhood
- Lack of English from staff reported by one guest
- No bedside lamps / limited bedroom lighting
- Breakfast portions light for big appetites (packaged items)
- Occasional communication/check-in issues (key box, hard to find, post-payment contact lapse)
Resumen del proveedor en su idioma original; la traducción llegará en breve.
Informations utiles et conditions
- Départ
- avant 10:30
Conditions de l'hébergement
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.