b e b Helena
★★★★
- Type
- Accommodation y desayuno
- Category
- 4 stars
- Check-out
- until 10:30
- Postal code
- 80142
- HotelsCasa Support
- WhatsApp +34 640 701 211 · [email protected]
Dates and price
Te decimos el precio y la disponibilidad de esas fechas · Book with your account y cada noche suma 1 € para tu próximo viaje (Travelers Club)
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The accommodation
Experience the charm of Naples at b e b Helena, a recently renovated gem nestled near the National Archeological Museum.
Comfortable Accommodations
Our air-conditioned rooms feature balconies and a private entrance, ensuring you enjoy both privacy and comfort during your stay.
Modern Amenities
Each unit is equipped with a desk, flat-screen TV, and a private bathroom with fresh linens and towels. Stay connected with free WiFi, and relax in selected rooms complete with a terrace for breathtaking views.
Delicious Italian Breakfast
Start your day with a delightful Italian breakfast, setting the perfect tone for exploring nearby attractions, including the Catacombs of Saint Gaudioso and MUSA.
Book your stay at b e b Helena today and immerse yourself in the beauty of Naples!
Related searches
- Accommodation en Naples
- Accommodation familiar en Naples
Services
Internet, work and events
Free WiFi WiFi available
Families and pets
Family rooms
Safety and hygiene
Staff adhere to local safety protocols Cleaning standards that are effective against Coronavirus Hand sanitizer in guest room and key areas Contactless check-in/check-out
Rooms and comfort
Terrace Non-smoking rooms Heating Non-smoking throughout Air conditioning
Reception and services
Laundry washed per local authority guidelines
Other services
Pets allowed Guest rooms disinfected between stays Cashless payment available Guests can opt-out any cleaning services during stay Face masks for guests available Shared stationery like menus, pens are removed Guest room sealed after cleaning Property cleaned by professional cleaning companies Process in place to check health of guests Access to health care professionals Thermometers for guests provided by property
Location
What guests say
This accommodation has 37 recorded reviews: still too few to calculate a reliable average score.
What guests value
- Cleaning1,0
Mixed reports: several guests praise rooms as very clean and 'brand new', but a detailed negative review reports apparent cosmetic whitening, mold under the shower and high humidity due to poor ventilation — overall cleanliness concerns present.
- Servicio1,0
Generally positive: multiple guests describe the proprietor as helpful, kind and contactable (phone/WhatsApp); one report notes lack of English and poor post-booking communication, but overall service is reported as friendly and accommodating.
- Location1,0
Mixed location feedback: several guests highlight a central, scenic spot with good nearby restaurants and views, while one guest reports a distant, poor and dirty neighborhood visible from the balcony — location sentiment is divided with notable negative impressions.
- Habitaciones1,0
Mostly positive: rooms described as comfortable, new, aesthetically pleasing with balcony and good views; one guest notes the room looked different than photos.
- Instalaciones1,0
Generally positive: guests mention useful amenities (coffee machine, kettle, fridge, balcony); minor issues noted such as missing bedside lamps and limited TV radio reception.
- Relación calidad-precio1,0
Positive: explicit mentions of 'excellent value for money' and recommendations to repeat stay indicate good perceived value.
- Comida y bebida1,0
Neutral to slightly positive: breakfasts provided (croissant, packaged toast, spreads) are described as adequate but light — acceptable for some, too small for guests with large appetites.
- Experiencia general1,0
Overall mixed but leaning positive: many enthusiastic recommendations and praise for cleanliness, comfort and host hospitality, tempered by a detailed negative experience around cleanliness, communication and location.
The best
- Several guests report very clean, new and comfortable rooms
- Helpful, friendly and contactable proprietor
- Balcony and pleasant views (botanical/vesuvio mentioned)
- Central location for many guests with nearby restaurants
- Good value for money reported
- Breakfast provided and convenient amenities (coffee machine, kettle, fridge)
Could be improved
- One detailed report of poor/illusory cleanliness: whitening, mold and high humidity
- Mixed location feedback — one guest reported a distant/poor neighborhood
- Lack of English from staff reported by one guest
- No bedside lamps / limited bedroom lighting
- Breakfast portions light for big appetites (packaged items)
- Occasional communication/check-in issues (key box, hard to find, post-payment contact lapse)
Resumen del proveedor en su idioma original; la traducción llegará en breve.
Useful information and conditions
- Check-out
- before 10:30
Accommodation conditions
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.