Maceió Mar Hotel ★★★★

Catégories

• Limpieza7,0

  Multiple guests reported dirty floors, room hygiene issues and inconsistent cleaning (sand on floor at check-in, reports of dirty rooms).

• Servicio9,7

  Generally praised for attentive, empathetic staff and good onsite service; a few reports of weak front-desk experiences and pushy vendors in the lobby but staff responsiveness was highlighted.

• Ubicación10,0

  Consistently and strongly positive — many guests cited excellent beachfront location, proximity to attractions and great views from balcony rooms.

• Habitaciones7,8

  Mixed: some rooms described as comfortable with great balconies, others reported aging rooms, maintenance problems (broken doors, AC failures) and inconsistent condition.

• Instalaciones8,6

  Pool and general facilities received praise, but there were issues with internet/TV access, a broken coffee machine, limited breakfast space and few elevators.

• Relación calidad-precio8,6

  Mixed perceptions: several guests felt it offered good cost-benefit, while others considered the price not justified given cleanliness and room condition concerns.

• Comida y bebida7,4

  Breakfast received frequent criticism for quality, long queues, limited space and equipment problems (coffee machine); a few guests noted good variety/flavor.

• Experiencia general9,7

  Overall positive sentiment with many guests saying they'd return or recommending the hotel, tempered by recurring issues around cleanliness, breakfast and room maintenance.