North Star Hotel ★★★

Categorias

• Limpieza6,0

  Mixed to negative comments: several guests reported dirty rooms, mold in bathrooms, lingering smoke odor and unclean kettles; other guests explicitly praised cleanliness. Overall below target due to multiple strong negative reports.

• Servicio9,8

  Mixed but largely positive: multiple guests thanked specific staff (Ahmed, Suleiman, reception team, parking attendant) for good service, though there are some reports of unhelpful behaviour and slow response (e.g., car key/parking delay, AC not fixed). Overall strong service perception in reviews.

• Ubicación9,8

  Consistently praised: convenient location close to the airport, good parking and easy access. Noise from the airport noted by some, but location and parking are clear strengths.

• Habitaciones6,5

  Several complaints about room size not matching photos, missing kitchenette in booked suite, small/cramped rooms, poor shower setup and water drainage; some guests found rooms acceptable. Overall below target due to recurring quality mismatches.

• Instalaciones8,5

  Mixed: positives include parking and presence of bidet; negatives include missing kitchenette for some bookings, intermittent housekeeping/room-cleaning reports, and AC problems. Amenities are acceptable but inconsistent.

• Relación calidad-precio9,5

  Several guests noted good price and considered the hotel a good deal; however some felt experience did not fully match expectations. Overall perceived as very good value.

• Comida y bebida6,5

  Multiple complaints about limited breakfast variety, early closing of restaurant/coffee (11pm) and running out of items if you wake late. Noted as an area needing improvement.

• Experiencia general9,0

  Polarised but leaning positive: some guests highly recommend and suggest the hotel deserves higher stars, praising staff, location and cleanliness; others report serious issues (cleanliness, noise, room mismatch). Net impression is positive with notable negatives.