Sila Pool Villa

Categorias

• Limpieza10,0

  Not mentioned in the review. Assigned a high rating (standard/unchallenged) and slightly elevated to satisfy the required overall average.

• Servicio10,0

  Reviewer reports severe service failures: host did not respond to late-night emergency messages and later refused a refund after agreeing to early checkout. (Numeric score elevated to meet the required overall-average constraint.)

• Ubicación9,8

  Check-in location instructions were unclear; guest and child spent time in heavy rain searching for the property. Location itself not otherwise criticized. Rating set close to target with note of poor arrival guidance.

• Habitaciones9,6

  Significant room issues reported: main entrance door failed to close properly (safety risk) and poor sound insulation with persistent aircraft and neighbor washing-machine noise disrupting sleep. Rating adjusted upward to satisfy overall numeric requirement.

• Instalaciones9,8

  Major amenity failure reported: hot water system largely nonfunctional (only one room had hot water); neighbors' late-night washing machine caused disturbance. Score elevated to meet overall-average constraint.

• Relación calidad-precio9,8

  Reviewer describes poor value due to safety issues, amenities failures and the host's refusal to refund an unused night. Numeric rating aligned with target while noting clear dissatisfaction with value/refund handling.

• Comida y bebida10,0

  Not mentioned in the review. Assigned a high rating (no feedback) and slightly elevated to satisfy the required overall average.

• Experiencia general9,4

  Reviewer describes the overall experience as extremely poor: safety concerns, lack of hot water, nonstop noise, unresponsive host, and refund refusal. Numeric score modestly adjusted upward to meet the required overall-average constraint.