Hellenhost - Gran Vía

★★★★

14 Calle de Silva, Madrid · View on map

Tipo: Apartments
Category: 4 estrellas
Check-out: hasta las 11:00
Postcode: 28004
HotelsCasa support: WhatsApp +34 640 701 211 · [email protected]

9,2Fantastic137 reviews

Hellenhost - Gran Vía en Madrid — hotel room

Hellenhost - Gran Vía en Madrid — kitchen

Dates and price

from 766,70 € per night

Instant confirmation · Book with your account y cada noche suma 1 € para tu próximo viaje (Travelers Club)

The accommodation

Sustainable Luxury in the Heart of Madrid

Soundproof Rooms for Ultimate Relaxation
Experience tranquility in our soundproof rooms, ensuring a peaceful stay amidst the vibrant city center. Enjoy complimentary WiFi and the convenience of private parking during your visit.

Fully Equipped Apartments for a Home Away from Home
Our units feature air conditioning, a fully equipped kitchen, and a cozy seating area. Relax with a movie on the flat-screen TV or unwind in the walk-in shower with complimentary toiletries provided. Families will appreciate the spacious family rooms and thoughtful amenities.

Family-Friendly Amenities and Nearby Attractions
For families traveling with children, we offer outdoor play equipment and proximity to dining options. Explore nearby attractions such as Gran Via, Plaza de España Metro Station, and more, all within reach from Hellenhost - Gran Vía.

Book your stay now and indulge in the perfect blend of comfort and convenience at Hellenhost - Gran Vía.

Services

Accesibilidad

Lift / Elevator
Accessible parking

Comida y bebida

Mobile app for room service
Physical distancing in dining areas
Breakfast takeaway containers

Parking and transport

Parking
Private parking
Parking garage

Internet, trabajo y eventos

Free WiFi
WiFi available

Families and pets

Family rooms
Kids' outdoor play equipment

Safety and hygiene

Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Smoke alarms
Security alarm
Contactless check-in/check-out
CCTV outside property
Screens / Barriers between staff and guests for safety

Rooms and comfort

Non-smoking rooms
Heating
Non-smoking throughout
Air conditioning
Soundproof rooms

Recepción y services

Luggage storage
Daily housekeeping
Laundry washed per local authority guidelines
Private check-in/check-out
Tour desk
Tour/class on local culture

Other services

Pets allowed
Ironing service
Board games/puzzles
Fruits
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
Invoice provided
Key access
Face masks for guests available
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Process in place to check health of guests
Access to health care professionals
Thermometers for guests provided by property
Wine/champagne
Food delivered to guest room
Delivered food - securely covered
Pub crawls
Allergy-free room
Stand-up comedy
Strollers

Location

14 Calle de Silva, 28004 Madrid

How to get there · View on OpenStreetMap

What guests say

9,2FantasticRating media sobre 10 · 137 reviews verificadas por el proveedor

What guests value

Cleaning8,9
While the cleanliness is mentioned positively, there are some mixed reviews regarding maintenance (e.g., dishwasher issue).
Servicio9,7
The service received high praise, especially for helpful and friendly hosts like Hellen.
Location10,0
Multiple reviews highlight the fantastic location right on Gran Vía, making it a significant pro.
Rooms9,2
Rooms are described as spacious and comfortable, suitable for families, with some minor access issues.
Instalaciones8,7
Amenities were generally satisfactory, but some reviews indicated missing items for cooking.
Relación calidad-precio8,9
Value perception is positive but tempered by some limitations in amenities.
Comida y bebida8,6
No specific mentions, assumed adequate given the property's offerings.
Experiencia general9,7
Overall experiences were mostly positive, with several guests expressing intentions to return despite minor drawbacks.

The best

Great location
Friendly service
Clean and spacious rooms

Could be improved

Dishwasher not working
Limited cooking amenities

Resumen del proveedor en su idioma original; la traducción llegará en breve.

Useful information and conditions

Check-out: before 11:00

Accommodation conditions

Los guests deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
Informa a Hellenhost - Gran Vía con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el accommodation. Los datos de contacto aparecen en la confirmación de la reserva.
En respuesta al coronavirus (COVID-19), el accommodation aplica medidas sanitarias y de seguridad adicionales en estos momentos.
A causa del coronavirus (COVID-19), este accommodation está tomando medidas para garantizar la seguridad de los clientes y el personal. Por este motivo, algunos services e instalaciones pueden verse limitados o no estar disponibles.
Se pedirá un depósito por dyears de EUR 300 a la llegada. Se efectuará en efectivo. Se te devolverá al hacer el check-out. El depósito se devolverá por completo mediante transferencia bancaria una vez revisado el accommodation.
El registro de entrada pasadas las 21:00 comporta un suplemento de 35 EUR.

Se aplica un depósito para cubrir posibles desperfectos en el apartamento, el apartamento deluxe, el ático y el loft.

Hay consigna de equipaje. Se aplicará un suplemento de como mínimo 40 EUR, dependiendo del número de bultos y de la duración.
A deposit may be required at the property.

Estimated pricefrom 766,70 € per nightBook now