How car rental works
The most convenient platform in the world for renting out your car, y la más fiable: todo tu negocio —flota, calendario, cobros, verification del conductor y contabilidad— en una sola pantalla. Tú pones el car; nosotros te damos las herramientas. Claro y sin letra pequeña.
From your garage to your first booking
List your car — free
Make, model, price per day, and photos. Within minutes it appears in the HotelsCasa catalog, visible to travelers across Europe. And with a single click, without leaving your garage, you also list it in our Telegram group @marketplaceRentCar.
You're in control: price and calendar
You set your rate and block occupied dates from your 'My Garage' panel. No one can book when the car isn't available.
You choose how to verify the customer
For each car you decide: no verification, manual verification (free, you see their license), or online verification of the license's authenticity with official services — truly checks that the renter's document is real and valid before you hand over the keys.
You receive requests
The traveler picks dates and sees the price instantly. You get the request with their details and license. You confirm or reject — you decide who you work with.
The customer pays and you get paid
The rental is paid in full at booking, on the platform. From that amount, our commission (20%) and its VAT are deducted, and the rest is yours. With your payout account connected, it arrives instantly; if you don't have one yet, we send it via Bizum.
You deliver the car — in person or keyless
In person: you check their license and hand over the keys. Keyless: the customer, already paid and verified, automatically receives the car's location and the unlock code — you don't even have to go. You handle the deposit and insurance as usual.
You earn reputation
After the return, the traveler rates the car and your service. Your rating (stars) appears on your profile and on each car — the better you take care of the customer, the more bookings you attract.
Clear accounts
Es lo único que cobramos, y solo cuando alquilas de verdad: nuestra comisión y su IVA, de dentro del rental. De un rental de 100 € you keep 75,80 € (20 € de comisión + 4,20 € de IVA). Sin cuota mensual, sin alta, sin comisiones sorpresa — y con VAT invoice de nuestra parte, que para ti es gasto deducible.
All this is free
Sin cuota mensual, sin alta y sin permanencia. No pagas por publicar, ni por el calendario, ni por verificar al conductor, ni por el seguimiento del car. We only charge when your car is actually rented — and it comes out of the rental itself.
Online bookings and calendar
Your car can be booked online at any time, with a real calendar: you block the days it's not available and no one can book them. If you want, you can enable instant booking and it confirms itself.
Sync with other calendars
Do you rent the same car on another website or keep it in Google Calendar? It syncs in both directions: the days booked there are blocked here, and the ones here are shown there. No more renting out the same day twice.
Driver check
You know who takes your car: name, contact, and license number before handover. And you can require automatic verification that the license is authentic and valid, with an official document verification service.
Car tracking (GPS)
If your car already has a tracker (Traccar, Wialon, flespi, Geotab…), you connect it once and its position updates automatically every 10 minutes. We only read where it is: we don't open or close anything.
Marketing done by us
Your car appears in a catalog visible across Europe, with its own page optimized for Google, and we promote it on our social media and Telegram groups. You don't pay for advertising: we do.
Chat without giving your phone number
You talk to the client through the platform —or via Telegram, if you prefer— without giving them your number. Everything is recorded: pickup time, where to park, what was agreed.
Alerts through three channels
Each request reaches you via email, SMS, and Telegram at the same time. A booking isn't lost because you didn't check your email in time.
Your documents stored and monitored
Registration, ITV, and insurance in a private vault (not in a public folder), and we notify you before they expire. A car without a valid MOT is not rented out.
Accounting and tax summary
Income and expenses per car, VAT, depreciation, and export to Excel. You know what each car earns each car, not just the total income — which is what tells you if it's worth keeping it.
Your page and your ratings
You have a public owner page with your stars and reviews. And clients also have a history: you see who you're dealing with before accepting.
Secure payments and anti-fraud
Cards are processed by a certified payment company — we don't see or store them — and each payment goes through our anti-fraud control. We comply with European GDPR.
Keyless rental
If you prefer not to travel: the client who has already paid (and verified their license, if you require it) only then receives the address and the code to open. No devices to install.
Everything you get, in one list
Sin cuota, sin permanencia y sin exclusividad. Esto es lo que se te entrega el day que publicas — no son planes: está funcionando ahora mismo.
My Garage, your command center
Fleet, calendar, requests, bookings, driver verification, accounting, online payment, and documents. From one car to twenty, on one screen.
Photos from your phone, no hassle
Up to the maximum allowed, in any format: JPG, PNG, GIF, WebP, AVIF, and iPhone's HEIC, which we convert ourselves. No apps or weird converters.
You find out instantly
Each request reaches you via email, SMS, and Telegram at the same time. No need to keep checking the website: the notification comes to you.
Calendar that takes charge
You block days with a tap and no one can book them. With iCal it syncs both ways with Google Calendar or another platform.
Three verification modes
No verification, manual (free) or online license verification with an official service. You choose it car by car; in keyless mode, without verification there is no code.
Upfront payment
The customer pays the full rental when booking — card, PayPal, or Bizum. Your share goes straight to your bank via the gateway; if you don't have a payout account yet, we send it to you via Bizum.
Keyless rental
You set up a key lockbox with a code or a keypad lock; you write where the car is and how to open it, and the customer only sees it after paying and verifying. No devices to install: you rent without leaving home.
Your GPS, on our map
If the car already has a tracker (Traccar, Wialon, flespi, Geotab, or another with API), you connect it in 'My Garage' and the position on the listing updates automatically every 10 minutes. We only read where it is — nothing else.
Document safe
Registration, ITV, and insurance are stored outside the media library, with an unguessable name and verified access on each download. No one can list them or find them by URL.
Real accounting
VAT per entry, deductible %, depreciation, occupancy, cost per day and per kilometer, break-even point, and CSV export for your accountant.
Alerts that prevent surprises
MOT and insurance before they expire, and a reminder the day before each handover: clean car, agreed fuel, operational code.
Chat without sharing your number
You talk to the client from your Telegram. Phone numbers, emails, and links hide automatically in both directions, and everything stays written down in case arbitration is needed.
Assistant that books for you
It handles late-night inquiries, searches only in our real catalog and leaves the request ready. You confirm. Your phone number never appears there.
Your public owner page
Photo, bio, year you started, number of cars, reviews, and full fleet with your average rating. Trust is what turns a visit into a booking.
Reviews that can't be faked
Signed link after return, one per booking, only from the real renter. Car rating and your rating, visible in catalog, listing, profile, and chat.
Telegram broadcast
One click from your garage and your car appears on @marketplaceRentCar. More eyes on Friday = more bookings on Saturday.
European showcase
Your listing doesn't stay in your neighborhood: catalog visible across Europe, in multiple languages.
PRO, if you want it
Twenty euros a month, no commitment: top of the catalog, PRO badge, and Telegram without waiting. Expires on its own.
Open door
Publish and manage, free. No exclusivity: advertise wherever you want. Deactivate your car with one click and come back whenever it suits you.
Why you can trust us
«Fiable» no es una palabra bonita en una web: son cosas concretas que pasan aunque tú no estés mirando.
Every listing goes through moderation
A person reviews before publishing and may ask for documentation. A clean catalog also protects tu reputation.
Anti-fraud on every payment
Cards are processed by a certified gateway: we don't see or store them. Every transaction goes through our anti-fraud system.
The platform watches itself
A health system scans the site around the clock —bookings, calendars, payments, alerts— and if something breaks, the alarm goes off to the team before one of your clients notices it.
Your data, GDPR front and center
Private documents kept out of the media library, verification handled by the official service, and no unnecessary requests to third parties.
Nothing just on paper
Dates, amounts, client details, verification and payment status: every booking is recorded and viewable in your dashboard.
People, not queues
There's a real team behind it. You write and we reply — you're not a ticket number.
Your 'My Garage' dashboard
All your business in one place: fleet, calendar, bookings, customer verification, and accounting (how much you've invoiced, per month). For one or twenty cars.
Publish to Telegram without leaving the garage
With one click, you send your car to our Telegram group @marketplaceRentCar — more travelers see it instantly, and all from your own 'My Garage' dashboard.
Verify the renter online
Doubting a client? Enable online verification of the authenticity of their driver's license with official services: confirm the document is real and valid before handing over the car.
Accounting: you'll know if the car makes you money
La pregunta que casi nadie sabe responder de su propio car: descontando seguro, garaje, ITV, combustible, ruedas y averías, do I make or lose money? Here you see it in one number.
Each expense with its VAT
Base, rate, amount, and % deductible. The tax agency assumes the 50% deductible VAT on vehicles unless you prove another use — and you can change it entry by entry.
A receipt is not an invoice
To deduct VAT you need supplier, tax ID and invoice number. If you only have the receipt, it is recorded the same with 0% deductible: it counts to know if the car is profitable, but not for deducting.
Receipt photo, mandatory
A photo with your phone is enough. That is what turns your figures into something your advisor can use without chasing you for paperwork.
Car depreciation
It is calculated automatically, with the maximum of 16% annual allowed by the tax agency, based on the value and purchase date you provide.
The numbers that matter
Occupancy, cost per rented day, cost per kilometer y el break-even point: how many days per month you need to rent to cover fixed costs.
Fines, excluded
They are never deductible and the system excludes them automatically. They are recorded because they are real money, but they do not mess up your deduction.
Your insurance, monitored
You save the insurer, policy, coverage type, premium, and deductible. The screen tells you what percentage of your income the insurance takes — the line item that grows the most without anyone noticing.
MOT and insurance reminders
We remind you before they expire. A car with an expired MOT cannot be rented, and finding out on the day of delivery means losing the booking.
You export for your accountant
A CSV with everything: date, car, concept, supplier, tax ID, invoice number, base amount, VAT, deductible %, payment method, kilometers, and liters. You send it to them and that's it.
No sustituye a un asesor fiscal ni lo pretende: te da los números ordenados para que tu asesor no tenga que reconstruirlos. Las normas concretas dependen de tu país y de tu situación.
Reviews: the reputation that brings bookings
On this platform, not just anyone can write a review.
How it works
- After the return, the customer receives an email with a signed link. Only they can use it.
- One review per booking. It cannot be repeated to raise the rating.
- From that come two averages: the one for the car y la and yours as the owner.
- Your rating appears in the showcase, on the car's listing, on your owner page, and in the chat.
- No invented names: only real confirmed bookings count.
How to get five stars
- Ask for it. Most guests leave it if you remind them when returning the car.
- Car clean and with the agreed fuel. It's the first thing they notice.
- Reply quickly in the chat: slowness is the number one complaint.
- Mention the flaws before. A scratch you mention doesn't lower the rating; one they discover does.
- A small detail (flexible schedule, a bottle of water) becomes the fifth star.
PRO owner
Optional. Listing and renting is free forever — PRO only buys visibility.
PRO owner
Monthly, no commitment and no direct debit: you pay for the month you want. If you stop paying, the advantages turn off by themselves on that date — no need to cancel anything or call anyone.
Your cars, first
En the car catalog there is a PRO Line ahead of the rest, and you also appear earlier in 'Featured Owners'. The one seen first is the one that gets rented.
PRO Badge
A badge PRO on the catalog card, on each car's page, on your profile, and in the chat. It tells the customer that behind it there's an owner who takes it seriously.
Telegram without waiting
Others can repost every 30 minutes; you can whenever you want. It shows on Fridays and long weekends, when the group is active.
Expires on its own
It's not a subscription that renews without notice: when the date arrives, the badge and the ranking disappear. If you want to continue, you pay another month.
An assistant that books your car while you sleep
El visitante escribe «necesito un car automático en Barcelona del 3 al 6 de agosto» y el asistente busca, comprueba y crea la solicitud. Tú te la encuentras hecha.
It handles things when you can't
Late at night, at work, or on vacation: the customer who arrives at two in the morning no longer goes to another website.
It doesn't make anything up
It can only talk about cars that come from our catalog, with real availability and pricing. If your car is booked those days, it won't offer it.
Your phone doesn't come into play
Neither your mobile nor your email ever reach the assistant's conversation. And the request is created by our code, with the same validations and the same notifications as the form.
You're still in charge: the request comes in like any other and you confirm or reject it. El asistente no cierra nada a tus espaldas.
Chat with the client, from your Telegram
Without installing anything new and without giving out your number.
How it works
- The chat opens once the booking is confirmed, not before: no snooping.
- The client writes from the website; it reaches you as a bot message in Telegram.
- You reply by quoting the message and your response shows up on their screen.
- Everything is saved: pickup time, where to park, what was agreed.
What gets blocked, and why
- Phone numbers, emails, @usernames, and links are automatically hidden in both directions.
- It's not distrust toward you: it's what ensures that, if there's a dispute, there's a conversation we can read and arbitrate.
- Outside the platform there is no reservation, no verification, no receipt — and no one to respond if something goes wrong.
- When you hand over the car in person you already have each other's phone numbers: the rule protects the before, not the after.
Calendars: so you don't get double-booked
If you also list your car elsewhere, this prevents the worst scare.
Export
Each car gives you an address .ics with its bookings from here. You paste it into Google Calendar, on your website, or on the other platform, and those days show as busy there.
Import
And the other way around: you paste the other platform's calendar here and its bookings block your car on HotelsCasa. A single real calendar.
Your guarantees as an owner
This is what the platform guarantees you from day one — no fine print.
Payment guaranteed before handover
The client pays the ENTIRE rental before before touching the car. With your payout account connected, your share goes straight to your bank at the time of booking, through our gateway. No more 'I'll pay you when I get back'.
You know who drives your car
Before delivery you have the client's name, contact, and license number. And if you want more: verification automatic verification of the license's authenticity with an official service — without verification there is no opening code.
You have the final say
Your price, your calendar, your rules. You confirm or reject each request without penalty. No one can book on dates you block.
Payments and data protected
Cards are processed by a certified payment gateway — we never see or store them. Verified documents are held by the verification service, not the platform. We comply with European GDPR. Our anti-fraud system monitors every payment.
No strings attached
Posting is free, with no monthly fee, no exclusivity, and no commitment: you can advertise your car anywhere and deactivate it here with one click. There is only a commission (20% + VAT) when there is a booking — and it comes from the rental itself, with an invoice so you can deduct it.
Everything in writing
Each booking is recorded: dates, amounts, client data, verification and payment status. Your accounting and tax summary, always up to date in 'My Garage' — no verbal agreements.
Your reputation, your shield
Clients also have a history: ratings after each rental. You accumulate stars that bring you more bookings, and you can spot travelers with a bad history at a glance.
Support from real people
Behind the platform there is a real team. For any questions or issues with a booking, you write to us and we look into it — you are not a ticket in an endless queue.
European showcase + Telegram
Your ad doesn't stay in your neighborhood: catalog visible across Europe and one-click promotion in our Telegram groups. More eyes = more bookings.
Owner's guide: how to rent more (and better)
The experience of thousands of peer-to-peer rentals, summarized. Open it step by step.
An ad that inspires confidence
- Real, recent photos — at least 4: front, side, interior, and trunk, in daylight and with the car clean. Listings with good photos receive several times more requests.
- Specific title: “SEAT León 2021 automatic — Alicante airport” says more than “car for rent”.
- Honest description: year, transmission (manual/automatic), fuel, consumption, seats, extras (GPS, child seat, chains). If it has a scratch, say it yourself before the customer finds out: honesty pays off in stars.
- Short video (if you can): a 30-second walk around the car is worth more than ten photos.
The price that actually rents
- Check what a similar car costs in your city (rent-a-car and private owners) and position yourself 10–20% below the rent-a-car: that is your natural advantage.
- Start a bit cheaper for the first few weeks: your first reviews are your best investment.
- Remember: the price is per day and you can change it anytime from your dashboard.
Calendar and quick response
- Block occupied dates as soon as you know about them (your own use, workshop, another rental). A customer turned away due to an outdated calendar won't come back.
- Reply to requests the same day. Response speed is the first thing the customer notices.
- Going on vacation with your car? Deactivate it with one click and reactivate it when you return — no penalty.
Driver verification: which mode to choose
- Manual (free): you see the license number in the request and check the document in person at delivery. Enough if you deliver it yourself.
- Automatic (official verification service): the customer photographs their license and the system verifies it is authentic and valid. Essential if you rent keyless — the code is not given until verification passes.
- Without verification: possible, but at your own risk. We do not recommend it for keyless mode.
In-person delivery: the 5-minute ritual
- Photograph the car from all four sides and the interior in front of the customer, with your phone (photos have date and time). Do the same at return.
- Note together mileage and fuel level and send it to them in writing (WhatsApp or email) — two lines that avoid 90% of disputes.
- Check the physical license and that the face matches.
- If you ask for a security deposit, agree on it in writing before handover: amount, method, and return conditions. The deposit is up to you — the platform doesn't touch it.
Keyless handover: rent without leaving home
The mode for owners who don't want (or can't) be present. What it is: you set up the physical method —key lockbox with code, keypad lock, mailbox, parking with code access— and we give the client the address and code only once they've paid. What it is NOT: there's no device to 'connect' to the portal, no remote opening, no app: the platform doesn't open or close anything. If you're looking for where to 'connect your cars', there isn't one: it's not needed.
- Connect your payout account ('My Garage' → 'Online payout', once; it asks for ID and bank and takes minutes to hours to activate). There's no 'mode' to toggle: the client already pays the full rental upfront. What changes when you connect it is that your share arrives directly and instantly, instead of us sending it to you via Bizum.
- Fill in the exact address where the car is and the opening instructions. The client only sees them after paying (and verifying their license, if you require it).
- Before each rental: clean car, agreed fuel, working code. You'll get the reminder by email the day before.
- The money arrives before so that no one touches the car — payment guaranteed.
- If you reject a booking already paid online, the system automatically refunds the customer everything they paid (your share and our commission). There is no way to reject it and keep the money.
Your car already has GPS: connect it and the map moves on its own
Each listing includes a map with the area where the car is. By default, you place the marker manually («My Garage» → Fleet → «Pickup area»). If the car already has a GPS tracker with API access, you don't need to: in «My Garage» → Fleet → car → «Telematics — automatic position» you choose your system from the dropdown (Traccar, Wialon, flespi, Geotab, or Generic JSON), paste your details, and click «Save and test». From then on, the position updates automatically every 10 minutes.
- Position only. We don't lock or unlock the car, we don't start anything, we don't read fuel levels: only where it is.
- Your keys are stored encrypted and never displayed. You can disconnect whenever you want.
- The full instructions per provider —where to get the ID and token in each system, with links— are in the Guide, next to a small circle with «!».
- There is no general map with all cars: the map is the one on each listing.
Accounts and taxes without surprises
- In «My Garage» → Accounting, you have each booking with its amount: what was billed, the commission (deductible), and your direct income, month by month.
- The rental income is declared according to your country's rules (in Spain, as income in your IRPF). The panel's tax summary gives you the prepared basis.
- Keep the delivery/return photos and messages with the client at least until after the rental is over.
After the rental: turn one client into ten
- After the return, the client rates the car and your service — and those stars appear on your listing. Ask for the rating: most clients leave one if you remind them.
- A small detail (a full tank clearly explained, a bottle of water, schedule flexibility) turns into 5-star reviews.
- Excellent client? Tell them they can book again with their already verified profile — the second booking is the easy one.
Listing rules
Clear rules so the platform is safe for everyone. Listings go through moderation before appearing in the catalog.
To publish you need
- Be the owner of the car or have explicit authorization from the owner.
- Documentation in order: Valid ITV, Active insurance that covers the use you offer and the vehicle registration certificate.
- Real photos of the listed car — not catalog photos or another "similar" vehicle.
- Description and truthful price: what the client sees is what they get, with no surprise costs at delivery.
- One listing per car — no duplicates.
- Keep your calendar up to date and respond to booking requests within a reasonable time.
- Deliver the car clean, with the agreed fuel level and in a safe, roadworthy condition.
Not allowed
- Cars without insurance or a valid roadworthiness certificate (ITV), or that cannot legally be driven on the road.
- Bait ads: cars that don't exist, fake prices to collect leads, or photos that don't match the actual vehicle.
- Charging the guest off-platform for what the platform already handles: the commission and online payment cannot be bypassed. Extras (deposit, fuel) must be agreed in writing and transparently.
- Demanding at pickup conditions that weren't listed in the ad.
- Discriminating against guests based on origin, sex, religion, or any personal characteristic.
- In keyless mode: providing fake codes or addresses, or a car different from the one advertised.
The moderation team reviews every listing before it goes live and may ask you for documentation. Violations lead to the listing being paused or removed; repeat offenses or fraud lead to account closure. The car, insurance, and deposit are always the owner's responsibility: HotelsCasa is the marketplace, the payment and management tool — not the insurer.
Frequently asked questions
Do I need a special or business bank account?
It's worth having one: you connect your payout account once (it asks for your ID and your usual bank, no fees) and your share of each rental is sent to you directly, at the time of booking — it's the same system used by major platforms. Until you connect it, you can still rent out your car: we handle the payment and send you your share via Bizum, but it arrives later and depends on us making the shipment.
Can I rent 'keyless' without seeing the driver?
Yes. The client pays the full rental before delivery and, after payment (and license verification, if you require it), automatically receives the car's address and the opening code — you don't have to be present. For this, it's advisable to have your collection account connected from 'My Garage' → 'Online Collection': that way your share goes into your bank the same day, without going through us.
Do I have to 'connect' my cars to the portal? Where?
There's nothing to connect. Each car is published as a listing (Publish car or 'My Garage' → Fleet → 'Add car'), goes through our review, and appears in the catalog. The only optional things that get 'connected' are two: your collection account (for online payment) and, if you have it, your GPS tracker (so the map moves on its own). Both from 'My Garage'.
Where do I see my cars on the map?
On each car's page there's a map with the pickup area (about 600 m, not the exact entrance). You set the point in 'My Garage' → Fleet → 'Pickup Area', or your GPS updates it automatically if you connect it. Without a point, the page doesn't show a map. There's no general map with all cars.
What happens if I reject a reservation that the client already paid online?
Everything they paid is automatically refunded, including our commission, and the reservation is rejected. If the refund can't be processed at that moment, the reservation isn't rejected and you'll see the reason in your garage.
What if I don't want to verify the client?
You choose per car: no verification, manual (free), or online verification. It's your decision and your risk.
Who is responsible for the car, insurance, and deposit?
The owner, as in any rental. We are the storefront and the management tool; we are not the insurer.
How much does it cost to publish?
Nothing. Publishing and managing is free. There is only a commission when there is a booking: it comes out of the rental itself (commission + VAT, with an invoice for you) — you never pay out of your own pocket.