Hotel Bertaso

What guests value

• Cleaning8,5

  Mostly praised (many reviews note 'quarto limpo', 'banheiro limpo'), but several mentions of bathroom issues and mold ('banheiro sujo', 'forro mofado') lower the score slightly.

• Servicio9,6

  Very strong positive sentiment: numerous comments praise the staff and atendimento ('equipe sensacional', 'staff atencioso', menção ao Pedro), consistent reports of helpful and polite service.

• Location9,6

  Consistently highlighted as excellent and very central ('localização excelente', 'bem central', 'super central'), clear strength across reviews.

• Rooms8,8

  Rooms described as comfortable and spacious with good beds and bathrooms in many reviews, but some guests mention mattress issues ('Colchão não é dos melhores') or specific fixture problems (e.g., descarga).

• Instalaciones8,4

  Mixed feedback: restaurant praised and breakfast often highlighted, but some functional problems reported (Wi‑Fi unreliable, air conditioning not cooling well), reducing this score.

• Relación calidad-precio8,2

  Mixed perceptions: several positive mentions of good cost‑benefit, but at least one strong complaint ('não vale metade do que pagamos') and disappointment around promised extras lowered perceived value.

• Comida y bebida9,2

  Generally very positive: many reviewers call the breakfast 'maravilhoso', 'farto e delicioso' and recommend the restaurant; a few note the breakfast could be better or was weak in one report.

• Experiencia general9,7

  Overall very positive sentiment and multiple 'Excellent'/'Ótima estadia' comments dominate, with isolated negative experiences that do not overturn the generally excellent impression.

Resumen del proveedor en su idioma original; la traducción llegará en breve.