Hotel Mosaic

What guests value

• Cleaning3,0

  Multiple reviews report serious cleanliness issues (bed bugs, unpleasant smells, mould in shower, dirty facilities and broken/unclean fixtures).

• Servicio9,0

  Several guests praise staff and friendly service and mention helpfulness and free morning coffee; a few reports note poor reception behaviour or access problems, but the dominant sentiment is positive.

• Location10,0

  Repeatedly and consistently praised for being very close to Roma Termini and well connected to public transport.

• Rooms3,8

  Multiple complaints about poor room conditions: inadequate or non-working air conditioning, very hot rooms, small/short beds, broken doors/lockers, noisy environment and some reports of bed bugs.

• Instalaciones7,5

  Positive mentions of free coffee and a good hot-drink machine and daily towel changes in some reports; negatives include limited AC, occasional broken lockers and towels sometimes charged for.

• Relación calidad-precio6,4

  Mixed signals: described as reasonably priced by some but several guests report an extra €5 daily charge (cash), towel charges and other unexpected fees that lower perceived value.

• Comida y bebida8,5

  Free morning coffee and a good hot-beverage machine are commonly praised, though one report mentions milk running out for cappuccinos.

• Experiencia general7,0

  Overall mixed: some guests report an excellent stay (clean and friendly staff) while others had very negative experiences (cleanliness, bed bugs, AC and safety concerns); the aggregate leans slightly positive due to strong location and several positive service notes.

Resumen del proveedor en su idioma original; la traducción llegará en breve.