Hotel Serrano
★★★★
- Tipo
- Hotels
- Categoría
- 4 estrellas
- Check-out
- hasta las 12:00
- Código postal
- 28006
- Atención HotelsCasa
- WhatsApp +34 640 701 211 · [email protected]
Dates and price
from 167,62 € per night
Instant confirmation · Book with your account y cada noche suma 1 € para tu próximo viaje (Travelers Club)
The accommodation
Prime Location in Salamanca District
Located just 400 meters from Rubén Darío Metro Station, Hotel Serrano by Silken offers a prime spot in the upscale Salamanca district of Madrid. Surrounded by trendy shops on Ortega y Gasset Street, guests can easily explore Plaza Cibeles and Retiro Park within a short walk. Convenient bus connections to the city center make sightseeing a breeze.
Stylish Rooms and Convenient Amenities
The hotel boasts stylish rooms equipped with modern comforts like flat-screen TVs and air conditioning. Guests can enjoy a delicious buffet breakfast in the morning and opt for room service for added convenience. Additionally, the on-site bar and 24-hour reception staff ensure a comfortable stay.
Personalized Service and Local Recommendations
At Hotel Serrano by Silken, guests can expect personalized service with staff readily available to assist with any needs. Whether it's recommending nearby restaurants or arranging special requests, the dedicated team ensures a memorable experience in Madrid.
Book your stay at Hotel Serrano by Silken for a delightful blend of comfort, convenience, and personalized service in the heart of Madrid's Salamanca district.
Related searches
Services
Accesibilidad
Lift / Elevator
Comida y bebida
Coffee Shop on site Mobile app for room service Physical distancing in dining areas Room service Snack bar Breakfast in the room
Parking y transporte
Parking
Internet, trabajo y eventos
Free WiFi WiFi available Fax/photocopying
Safety e higiene
Staff adhere to local safety protocols Cleaning standards that are effective against Coronavirus Hand sanitizer in guest room and key areas Fire extinguishers First aid kit available Sanitized tableware & silverware Smoke alarms Screens / Barriers between staff and guests for safety Safety deposit box CCTV in common areas
Habitaciones y confort
Shared lounge/TV area Heating Non-smoking throughout Air conditioning
Recepción y services
Luggage storage Daily housekeeping Laundry washed per local authority guidelines 24-hour front desk Laundry Dry cleaning Tour desk Concierge service
Other services
Ironing service Guest rooms disinfected between stays Physical distancing rules followed Cashless payment available Invoice provided Guests can opt-out any cleaning services during stay Shared stationery like menus, pens are removed Guest room sealed after cleaning Property cleaned by professional cleaning companies Process in place to check health of guests Car hire Food delivered to guest room Key card access
Location
What guests say
What guests value
- Cleaning7,9
Several reviews mentioned issues with cleanliness, including dirty pillows and bugs.
- Servicio9,4
The staff was often described as very welcoming, attentive, and helpful.
- Location9,4
A number of reviews highlighted the excellent location of the hotel.
- Habitaciones8,4
Some reviews indicated that rooms were small and had maintenance issues, but others found them comfortable.
- Instalaciones8,4
There were mixed comments about amenities, with some positive mentions about offerings and the need for updates in others.
- Relación calidad-precio8,9
Overall a fair value mentioned, although some felt specific offerings did not meet expectations.
- Comida y bebida7,4
Breakfast received mixed reviews, with some deeming it insufficient for the price.
- Experiencia general9,0
Exceeding expectations for many, despite some minor issues.
The best
- Excellent service
- Great location
- Comfortable rooms
Could be improved
- Cleanliness issues
- Limited room space
- Breakfast quality
Resumen del proveedor en su idioma original; la traducción llegará en breve.
Useful information and conditions
- Check-out
- before 12:00
Accommodation conditions
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
A deposit may be required at the property.
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