Hotel2000

What guests value

• Cleaning3,0

  Several guests reported dirty towels, hair on the sink and a bathroom that could be cleaner; toilet flushing issues were also noted, giving an overall below-average cleanliness score.

• Servicio5,4

  Staff at reception and other front-line employees are described as friendly and welcoming, but the property head was reported as unhelpful and unresponsive to follow-up requests, producing a mixed service impression.

• Location7,0

  Repeated positive mentions of proximity to the main station/metro and being a short walk from shopping areas make location a strong point.

• Habitaciones4,4

  Rooms were described as 'ok' and the shower was acceptable, but lack of air conditioning and the inconvenience of having to carry luggage down stairs to reception lower the room-quality rating.

• Instalaciones4,9

  Free parking behind the hotel and complimentary coffee at breakfast were positive, but the absence of in-room air conditioning and limited other amenities temper the score.

• Relación calidad-precio3,2

  Multiple reviewers explicitly stated the price felt too high relative to what was provided, leading to a low value-for-money rating.

• Comida y bebida5,7

  Breakfast was mentioned several times as 'not bad' or 'good' with free coffee available, supporting a slightly above-average rating.

• Experiencia general4,8

  Guests generally found the stay acceptable for short visits (close to transit, quiet, friendly front-line staff) but recurring cleanliness, lack of AC and issues with management responsiveness produced a mixed overall impression.

Resumen del proveedor en su idioma original; la traducción llegará en breve.