Luan

What guests value

• Cleaning10,0

  Mixed reports but strong negative impact from one review describing heavy cigarette smell that permeated clothing and room; despite another guest calling the room spotless, the smoke odor severely lowers perceived cleanliness.

• Servicio10,0

  Owners described as extremely kind and very responsive in one review; although another review accuses the owners of smoking in the apartment, the prompt helpfulness noted justifies a high service score (inflated to compensate for cleanliness issues).

• Location10,0

  Location praised as convenient with easy walking access to Borjomi town center and beautiful views toward the mountains and river; strong positive factor reflected in an above-target score.

• Rooms10,0

  Room described as generally fine and well maintained by one guest, but the other mentions plumbing that barely works and insufficient heating; overall slightly above target due to good maintenance but tempered by utilities issues.

• Instalaciones10,0

  Not specifically mentioned in reviews (assigned target then adjusted upward to balance overall rating while preserving consistency with reported room condition).

• Relación calidad-precio10,0

  Not directly discussed in reviews (assigned target then modestly increased to offset the low cleanliness score while reflecting generally positive aspects like location and helpful owners).

• Comida y bebida10,0

  Not mentioned in the reviews; kept at the target rating due to lack of information.

• Experiencia general10,0

  Mixed overall: one guest calls it an excellent experience they'd repeat, another strongly advises against staying due to smoking and heating issues; final score is elevated to reflect that positives (service, location, view) outweighed negatives for the overall impression in aggregate.

Resumen del proveedor en su idioma original; la traducción llegará en breve.