chic&basic Tokyo Hoose

Condiciones del alojamiento

Este alojamiento celebra eventos ocasionalmente en sus instalaciones. Algunas habitaciones pueden verse afectadas por el ruido.
Informa a Selina Porto con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.
Reservations with more that 5 rooms and/or 10 beds for the same dates, are consider group reservations and different payment and cancellations conditions will apply.

PAYMENT POLICY
15% guarantee deposit of the total amount of the stay to guarantee the rooms must be paid at the reservation moment. This deposit is non-refundable
25% of the group must be paid up to 60 days before the arrival date
35% of the group must be paid up to 30 days before the arrival date
The remaining payment of the rooms and all services contracted must be made 72 hours before the group arrival

CANCELLATION POLICY

_ up to 120 days before the arrival date, 100% of the rooms' reservation may be canceled without penalties, excluding the non-refundable guarantee deposit

_ up to 90 days before the arrival date, 50% of the rooms' reservations may be canceled without penalties. For all other rooms canceled above this percentage, there will be a one-night cancellation fee charged

_ up to 60 days before the arrival date, 30% of the rooms' reservations may be canceled without penalties. For all other rooms canceled above this percentage, there will be a one-night cancellation fee charged

_ up to 30 days before the arrival date, 20% of the rooms' reservations may be canceled without penalties. For all other rooms canceled above this percentage, there will be a one-night cancellation fee charged

_ up to 15 days before the arrival date, 10% of the rooms' reservation may be canceled without penalties. For all other rooms canceled above this percentage, there will be a one-night cancellation fee charged

_ up to 72 hours before the arrival date, 5% of the rooms' reservations may be canceled without penalties. For all other rooms canceled above this percentage, there will be full stay cancellation fee charged

These clauses are non-cumulative.

Selina is pet friendly. Pet owners are required to book private rooms, as pets are not permitted in dormitories. There is a cost of 10 euros per pet per night including the use of pet bowl and pet basket if needed

For community rooms we can offer towels with a non refundable fee of 2 euros per person.
A deposit may be required at the property.