Four Points Flex by Sheraton Kyoto Oike ★★★

Categorías

• Limpieza9,0

  Multiple reviewers note cleanliness and a sense of high hygiene/clean appearance (清潔感あり, 'It was clean'), though a few minor issues (shower curtain smell) were reported.

• Servicio9,5

  Staff repeatedly described as friendly, helpful and professional (笑顔で親切、接客が良かった); staff solved an AC issue by moving a guest rooms.

• Ubicación9,5

  Very consistent positive mentions: convenient for transport and attractions (祇園祭, close to center, 駅から近い); generally a major strength of the hotel.

• Habitaciones7,5

  Mixed to negative: several complaints about small rooms, narrow corridors, tight bathrooms/sinks, awkward layouts and occasional AC problems despite some positive notes (comfortable beds, roomy bathtub in some rooms).

• Instalaciones8,0

  Useful lobby amenities praised (free coffee, charging cable in drawer, umbrella bags), but some missing or limited items noted (no shower cap available in amenities, towel shortage for a multi-night stay).

• Relación calidad-precio7,6

  Mixed: several guests felt price was high for room size ('値段が高すぎた', expected more for price), while others found price appropriate given location.

• Comida y bebida7,3

  Breakfast received mixed/negative feedback (could be tastier); specific complaint about chlorinated-tasting water/coffee on some days.

• Experiencia general9,6

  Overall positive guest sentiment: many repeat guests and comments such as '期待通り', 'It was excellent', and 'いつも満足してます.' General satisfaction despite some room/food drawbacks.