Cleopatra Hotel ★★★

Categorie

• Limpieza8,5

  Multiple reviews mention the hotel, kitchen and food being very clean; overall cleanliness is frequently praised though isolated issues (smoking in reception) were reported.

• Servicio9,0

  Staff, guest relations (named employees), security, reception and housekeeping are repeatedly described as helpful, professional and excellent, despite a few comments about poor service in one review.

• Ubicación9,0

  Location is consistently praised as prime/central and close to services (Tahrir Square/وسط البلد); a few complaints about traffic noise due to corner position, but overall location is a major positive.

• Habitaciones6,5

  Several comments cite old rooms/windows, only one bathroom in a suite, and requests for room quality improvements — mixed to negative sentiment on room condition.

• Instalaciones7,5

  General amenities are acceptable, but specific amenities (promoted cruise boat/dinner) received strong negative feedback and there are calls for improvements to services and facilities.

• Relación calidad-precio7,5

  Many guests find the hotel recommended for its location and service, but complaints about extra charges (cruise photos/sales), seasonal price increases and perceived overpricing affect perceived value.

• Comida y bebida7,0

  Mixed feedback: some guests praise breakfast variety and atmosphere, while others report poor breakfast quality and a very negative experience with the cruise dinner.

• Experiencia general9,0

  Overall impressions are largely positive with several glowing endorsements and repeat-customer intent, tempered by a minority of strong negative experiences that did not dominate the overall sentiment.