ESPERANCE HOTEL ★

Categorie

• Limpieza8,2

  Many guests praised the cleanliness of the rooms and the hotel, highlighting it as a strength.

• Servicio7,8

  Staff were generally found to be friendly and polite, with some instances of excellent customer service, though there was an issue with an email scam mentioned by a guest.

• Ubicación8,9

  Guests consistently cited the hotel's location as highly convenient and central, close to public transport and attractions.

• Habitaciones7,1

  Rooms were appreciated for their basic offerings and cleanliness, though some guests mentioned issues with size and noise.

• Instalaciones6,2

  The lack of elevators and issues with room facilities like shower placement and size negatively affected the rating, despite the positive reception of daily housekeeping.

• Relación calidad-precio7,0

  Guests had mixed feelings about the pricing, with some finding it reasonable and others questioning value due to additional charges and lack of breakfast inclusion.

• Comida y bebida5,5

  The absence of breakfast options in some booking prices led to lower satisfaction in this category.

• Experiencia general7,9

  While there were some complaints, overall guests rated their stay positively and showed a likelihood to return or recommend the hotel.