The room was quite small, with very little unpacking space (no drawers), so we largely lived out of our suitcases for the three days we were there. We came back in the middle of the first day to find the doors were locked: a sign on the door told us that access was via reception of the hotel next door. On making our way through the dimly-lit ground floor public areas, we discovered no electricity anywhere in the hotel, so of course, the lift was out of order. Using the stairs wasn't a problem for us, but it would have been for someone with disabilities or with small children. Possibly this was due to a local issue, but we never found out. Though we didn't have any repeat of the power problem, we did come back to find the front doors locked a second time, with reception in the dark and unstaffed. In general, there was a feeling that it was all very Spartan and understaffed. Housekeeping service was excellent.
ibis Caen Centre
★★★
- Tipo
- Hotels
- Category
- 3 estrellas
- Cadena
- Accor
- Check-out
- hasta las 12:00
- Postcode
- 14018
- HotelsCasa support
- WhatsApp +34 640 701 211 · [email protected]












Dates and price
from 105,72 € per night
Instant confirmation · Book with your account y cada noche suma 1 € para tu próximo viaje (Travelers Club)
The accommodation
Amenities and Recreation: Take advantage of the fitness center, complimentary Wi-Fi, and gift shops. Guests can also enjoy a hair salon, ballroom, and onsite vending machine. Dining and Entertainment: Indulge in meals at the restaurant, coffee shop, and bar/lounge. Buffet breakfasts are available for a fee. Convenience and Comfort: Enjoy Smart TVs, free Wi-Fi, and daily housekeeping in the 101 guestrooms. Featured amenities include a business center, express check-in/out, and self-parking. Stay at ibis Caen Centre, steps away from Abbey of Sainte-Trinité and Church of St. Pierre. Book your stay now for a seamless experience!
Related searches
Services
Accesibilidad
Lift / Elevator Wheelchair accessible parking Wheelchair-accessible van parking Braille or raised signage
Comida y bebida
Vegetarian menu options available Breakfast available (surcharge) Snack bar/deli Vegan menu options available Vegetarian breakfast available
Pool, wellness and sport
Fitness facilities
Parking and transport
Self parking (surcharge) Covered parking Secured parking Area shuttle (surcharge)
Internet, trabajo y eventos
Free WiFi Meeting rooms Banquet hall Ballroom
Safety and hygiene
Smoke-free property
Recepción y services
Luggage storage Housekeeping on request Express check-out Express check-in/check-out 24-hour front desk Safe-deposit box at front desk Express check-in
Other services
Electric car charging station Reception hall Change of towels (on request) Change of bed sheets (on request) At least 80% of all lighting comes from LEDs Comprehensive recycling policy No single-use plastic straws Stair-free path to entrance Energy-saving switches Comprehensive food waste policy Gift shops or newsstand Eco-friendly cleaning products provided Eco-friendly toiletries LED light bulbs Recycling Grey water recycling system Reusable cups only No single-use plastic soda bottles No single-use plastic stirrers Biodegradable/compostable stirrers No single-use plastic water bottles Reusable tableware only Water dispenser Water-efficient showers only Assistive listening devices available Sustainability/community reinvestment (10% revenue or more)
Location
What guests say
What guests value
- Cleaning6,1
Había un olor en la habitación.
- Servicio8,6
Calidad estándar para esta categoría de hotel.
- Location9,1
Location excelente para pasar tiempo junto al puerto y cerca de las atracciones.
- Rooms7,1
Faltaban instalaciones específicas en la habitación, como las de té y café.
- Instalaciones7,1
Se proporcionaron instalaciones básicas, careciendo de algunas características esperadas.
- Relación calidad-precio8,1
Gran hotel por su precio.
- Comida y bebida8,6
El buffet del desayuno fue un buen añadido.
- Experiencia general8,1
En general, una experiencia sólida con margen de mejora.
The best
- Tranquilo
- Limpio
- Personal amable
- Breakfast sabroso
- Location excelente
Could be improved
- Olor en la habitación
- Falta de instalaciones para té/café
Opiniones verificadas por el proveedor 40
Quiet, clean and fine for an overnight stay on the way through.
friendly breakfast tasty town very pleasant and relatively central for the nomandy beaches
Smell in room.
Will stay here again. The breakfast buffet was a nice addition.
I like that the Sunday market was right on the doorstep.
Great location
Excellent location for spending time by the harbour
This hotel, does exactly what is says it does. Great hotel for its price point. Would recommend.👍
Such a pity there is not any tea or coffee in the room Something we usually experience in other ibis hotels
Could have done with tea making facilities in the room for the early morning cuppa
Personnel accueillant et gentil. Bonne hygiène.
Super mais…
Chambre confortable, literie excellente, éclairage bien conçu pour lire sans déranger l’autre dormeur. Petit déjeuner complet et délicieux. Juste un problème : la sortie de douche glissante quand les pieds sont mouillés. C’est vraiment dangereux pour les gens âgés.
I had an extremely disappointing experience at this hotel. Upon arrival, I was immediately charged for breakfast—despite not having eaten it and explicitly stating that I did not want it. When I raised the issue via email, I received no response. Furthermore, despite requesting a meeting with the manager, I never heard back, and no explanation was provided. The receptionist failed to understand the issue entirely. At check-out, I had to prove that I had not consumed any breakfast during my stay and that my credit card had been charged without authorization. The level of negligence and lack of accountability was astonishing. Additionally, access to the hotel in the evening is only possible through the nearby Mercure Hotel, which is not clearly communicated. When I inquired at reception about whether the bar was open, I was met with a shockingly rude response. Instead of a courteous answer, I was told that if I didn’t like it, I could go into town and find a bar myself if I wanted a soft drink. I find the receptionist's attitude and tone completely unacceptable. Overall, my experience at the Ibis Hotel in Caen was overwhelmingly negative, and I strongly advise others to avoid staying there if possible.
Excellent café da manhã
Padrão Ibis, roupa de cama e toalhas simples, mas limpas. A TV simplesmente não funcionava, achamos que era o controle remoto. Fomos até a recepção para trocar as pilhas, mas não adiantou. Achamos o café da manhã excepcional. A localização é ótima para visitar as atrações turísticas a pé. Achamos muito divertido jogar pinball, que era cortesia para os hóspedes. No geral, uma boa estadia.
Room was tiny. Limited storage.
Agréablement surpris ☺️
Super propre, accueillent, chaleureux, je recommande 😉
Bel établissement récemment rénové. Chambre confortable.
Excellent hôtel
Parfait pour le we, hôtel tres bien situé et petit déjeuner copieux et complet.accueil chaleureux
La première chambre attribuée ne correspondait pas à notre demande de lit. Le seconde chambre était glaciale au sol et surchauffée au plafond. Porte coulissante SDB chambre ne permet pas d’intimité rien pour poser les trousses de toilettes et les crochets pour suspendre les serviettes sont à 2,50 m de la douche ! Les œufs brouillés étaient froids etc etc
Price was right. Off season. Very small room with two twin beds. Sufficient to sleep in. Not sufficient for sitting in. Nice lobby with shared space with Mercure hotel. Amy was super helpful. We walked right next door to great restaurant. Le Bustrodome was recommended. Excellent food and service. Underground free parking too. Great find.
Tres recommandable
Excellent petit dejeuner copieux et varie. Service tres bon et acceuillant.
Très bon séjour, hotel très bien situé, proche commerces et transports.
Tres bien situé belle deco.
Very nice grounds, room clean, main desk very nice
Le séjour c’est bien passé sauf que l’état de la chambre est médiocre et le prix du parking et du petit déjeuner sont hors de prix !!!
Moyen
Séjour convenable mais une odeurs de renfermé dans la chambre et le rideau de douche sale pas du tout à l'image de la salle de réception qui plutôt cosy et sens bon!
Very convenient to all the historical sites, shopping and restaurants. Very walkable.
Good location, very clean and pleasant staff
Friendly helpful staff. Good central location, secure underground parking(at extra cost)very useful for the motorcycle, had a good 3 days, thanks
Perfect hotel!
Lovely hotel. Extra friendly staff who spoke good English. I asked for an iron and was given one straight away. In the middle of the city by the port. Perfect for exploring and shopping. I will be returning and have already recommended to others.
Nice hotel, close to city centre
The hotel is right in the centre of Caen, convenient location close to restaurants and bars. The room we had was quite small, but clean and comfortable. There is parking under the hotel so very convenient but its expensive, the spaces are small and we couldn't open the car boot fully with the low ceiling in parts of the car park.
Room was clean and bed was comfortable. Arrived during thunderstorm, tired and hungry. Details when booking had said room service was available for hot meals and cold snacks. Asked on arrival and told there was no food or even a hot drink available so were directed to nearby restaurant. Had to walk in pouring rain to get food. Would not use again
Standard ibis. Room as expected. Clean with comfortable bed and linens. Excellent central location. Lidl only a few minutes walk along Marina and river. Historic sights easy walking distances. Train about 20 min.
Rooms good although small .Good location.
Good Hotel
I appreciate the bilingual staff
The staff spoke excellent English .
Good hotel in a good location. Always been happy with Ibis hotels.
Good location and very clean. Definitely a budget hotel though. Very small room and towels/linens low quality.
Ideal overnight stop
Great overnight stop when travelling through France
Great location, expensive for size of the room. No shower gel in the dispenser and house keeping did nothing during our 2 night stay other than change the wet towels.
Useful information and conditions
- Check-out
- before 12:00
Accommodation conditions
* De acuerdo con la normativa nacional, este accommodation no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el accommodation a través de los datos que figuran en la confirmación de la reserva.
* Hay rooms comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al accommodation, a través de los datos de contacto que figuran en la confirmación de reserva.
* De acuerdo con la normativa local/nacional vigente, es posible que se limite el uso del aire acondicionado en algunos horarios entre el 01 enero y el 31 diciembre.
* Las fotografías de esta descripción reflejan el estándar de la marca y se proporcionan solamente con fines ilustrativos.
* Los guests pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el accommodation mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
* El aparcamiento tiene un límite de altura.
* Es posible pagar todas las transacciones sin dinero en efectivo.
* Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
A deposit may be required at the property.
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