Edificio Helena

Qué valoran los huéspedes

• Limpieza6,0

  Mixed sentiment: several guests praised 'instalaciones muy limpias', but a strong negative report described insects/scarafaggi, lack of room cleaning and a smelly towel — overall cleanliness concerns lower this score.

• Servicio10,0

  Generally strong praise for staff and attentive service (multiple reviews cite excellent personnel and a remarkable chef); however there are isolated reports of rudeness and slow responses at check-in and for amenities, but the dominant sentiment is very positive.

• Ubicación10,0

  Consistently praised: 'perfect location', 'muy central', 'cerca a tiendas' and convenient for groups — location is a clear strength across reviews.

• Habitaciones6,8

  Mixed to negative: some like the apartment layout and kitchens, but several guests reported poor room allocations, lack of air conditioning, low natural light/ventilation, and problems with water temperature — reduces room quality rating.

• Instalaciones9,4

  Strong positives for jacuzzi, terrace and kitchen facilities in apartments; some operational limits (advanced booking for wet area) and missing items (no hairdryers, limited utensils) noted, but overall amenities are highly valued.

• Relación calidad-precio8,6

  Not often directly stated; assigned target overall rating. Some guests felt mismatches between booking and room allocated (paid for higher room but received lower), which tempers perceived value for a minority of stays.

• Comida y bebida9,6

  Generally positive: several reviews call the breakfast wonderful and praise the chef, though others mention limited buffet variety (especially for guests used to larger buffets and for those who avoid eggs/fried items). Overall food is a strong point.

• Experiencia general8,4

  Mixed overall: many guests highlight location, staff, terrace/jacuzzi and enjoyable stays; notable negative experiences (poor check-in, insects, AC issues, limited cleaning) led some to discourage staying again. Net experience is slightly above target but varied.

Resumen del proveedor en su idioma original; la traducción llegará en breve.