Edificio Helena ★★★★
The accommodation
The Edificio Helena offers 4-star apartments in the heart of Medellín, Colombia. This accommodation combines the independence of a flat with services designed for a comfortable stay: it features a terrace, jacuzzi in the private bathroom, fully equipped kitchen and free WiFi. Guests especially value its central location and the staff's attention.
Location and surroundings
- Carrera 36 # 54-54, Medellín, 050013
- The accommodation is in a central area, well connected and with easy access to the city's main attractions.
What guests highlight
- The location is excellent, central and practical for getting around Medellín.
- The staff is friendly and attentive; several guests mention the chef as a strong point.
- The jacuzzi and panoramic terrace are among the most appreciated features.
- The apartment kitchens are very useful for groups.
- The facilities are clean and well-maintained, according to several reviews.
- The privacy and functional terrace appeal to those seeking tranquility.
- The breakfast is good for many of those who have tried it.
What the area is like
The Edificio Helena is located at Carrera 36 # 54-54, a central address in Medellín. Being in the heart of the city, guests have restaurants, shops and leisure options within reach without needing long trips. The good location allows you to discover Medellín on foot or with short public transport rides.
The area combines urban activity with the comfort of returning to a quiet apartment. Those who stay here highlight that it is easy to reach the main points of interest and that the surroundings invite you to go for a walk. For those visiting the city for the first time or for those who already know it, this address is a practical starting point.
Who it is for
This accommodation fits well with families and groups of friends who prefer the autonomy of an apartment with a kitchen over a hotel room. It is also a good option for couples looking for a charming stay, thanks to the jacuzzi and the terrace. The combination of space, modern amenities and staff attention makes it suitable for multi-day stays in Medellín.
Frequently asked questions
Does Edificio Helena have a kitchen in the apartments?
Yes, the apartments have a fully equipped kitchen for preparing meals. Some units also include a dining area and balcony.
Is WiFi and parking available?
Yes, the accommodation offers free WiFi and free private parking for guests. There is also an elevator and private entrance.
What dining services does Edificio Helena offer?
There are buffet and continental breakfast options with local specialties. The building's restaurant serves lunches and cocktails, and there is an outdoor dining area.
Does the apartment have a jacuzzi?
Yes, the private bathroom includes a jacuzzi. Additionally, some units offer a terrace and seating areas for greater comfort.
Is it a good accommodation for families?
Yes, the apartments with kitchen and spacious areas are practical for families and groups. The central location and 24-hour security add peace of mind to the stay.
Most popular amenities
Airport shuttle Wellness Free WiFi Parking Bar Accessibility Terrace
Availability
Services
Accessibility
Ascensor Aparcamiento accesible
Food & drink
Cafetería en el sitio Máquina expendedora de bebidas Distanciamiento físico en los comedores. Bar Máquina expendedora de snacks
Pool, wellness & sports
Bañera de hidromasaje/jacuzzi Transporte al aeropuerto Transporte al aeropuerto (cargo adicional) Servicio de transporte (cargo adicional) Servicio de transporte Terraza solarium Spa/centro de bienestar Transmitir eventos deportivos en vivo
Parking & transport
Estacionamiento Regreso al aeropuerto Recogida en el aeropuerto Estacionamiento gratis Estacionamiento privado Garaje de Estacionamiento
Internet, work & events
Wi-Fi gratis Wi-Fi disponible
Families & pets
Habitaciones familiares
Safety & hygiene
El personal cumple con los protocolos de seguridad locales. Habitaciones desinfectadas entre estancias. Normas de limpieza que son efectivas contra el Coronavirus Se siguieron las reglas de distanciamiento físico. Pago sin efectivo disponible Extintores Botiquín de primeros auxilios disponible Vajilla y cubiertos desinfectados alarmas de humo Alarma de seguridad Registro de entrada/salida sin contacto CCTV fuera de la propiedad CCTV en áreas comunes seguridad las 24 horas
Rooms & comfort
Terraza Habitaciones para no fumadores Sala de estar/TV compartida No fumar en todo Area designada para fumar
Front desk and services
Deposito de valijas limpieza diaria Propiedad limpiada por empresas de limpieza profesionales. Lavadero Servicio de conserjería Cambio de divisas
Other services
Cuarto de vapor Mueble para exteriores Ropa lavada según las pautas de las autoridades locales. Acceso a profesionales de la salud. Acceso con tarjeta llave galerías de arte temporales
Guest reviews
Categories
- Limpieza6,0
Mixed sentiment: several guests praised 'instalaciones muy limpias', but a strong negative report described insects/scarafaggi, lack of room cleaning and a smelly towel — overall cleanliness concerns lower this score.
- Servicio10,0
Generally strong praise for staff and attentive service (multiple reviews cite excellent personnel and a remarkable chef); however there are isolated reports of rudeness and slow responses at check-in and for amenities, but the dominant sentiment is very positive.
- Ubicación10,0
Consistently praised: 'perfect location', 'muy central', 'cerca a tiendas' and convenient for groups — location is a clear strength across reviews.
- Habitaciones6,8
Mixed to negative: some like the apartment layout and kitchens, but several guests reported poor room allocations, lack of air conditioning, low natural light/ventilation, and problems with water temperature — reduces room quality rating.
- Instalaciones9,4
Strong positives for jacuzzi, terrace and kitchen facilities in apartments; some operational limits (advanced booking for wet area) and missing items (no hairdryers, limited utensils) noted, but overall amenities are highly valued.
- Relación calidad-precio8,6
Not often directly stated; assigned target overall rating. Some guests felt mismatches between booking and room allocated (paid for higher room but received lower), which tempers perceived value for a minority of stays.
- Comida y bebida9,6
Generally positive: several reviews call the breakfast wonderful and praise the chef, though others mention limited buffet variety (especially for guests used to larger buffets and for those who avoid eggs/fried items). Overall food is a strong point.
- Experiencia general8,4
Mixed overall: many guests highlight location, staff, terrace/jacuzzi and enjoyable stays; notable negative experiences (poor check-in, insects, AC issues, limited cleaning) led some to discourage staying again. Net experience is slightly above target but varied.
Best of
- Excellent location / central
- Friendly and attentive staff; standout chef
- Jacuzzi and panoramic terrace
- Kitchens in apartments / useful spaces for groups
- Clean installations cited by several guests
- Privacy and functional terrace
- Good breakfast for many guests
Room for improvement
- Insects/cockroaches reported in at least one stay
- Lack of air conditioning in rooms
- Issues at check-in: wrong/lower-category room assigned
- Limited breakfast/buffet variety for some guests
- Operational limits on amenities (advance booking for wet area)
- Noise from the street
- Missing kitchen utensils and hairdryers; inconsistent room cleaning
- Occasional rudeness/slow responses from staff
Questions from other guests
Does Edificio Helena have a kitchen in the apartments?
Yes, the apartments have a fully equipped kitchen for preparing meals. Some units also include a dining area and balcony.
Is WiFi and parking available?
Yes, the accommodation offers free WiFi and free private parking for guests. There is also an elevator and private entrance.
What dining services does Edificio Helena offer?
There are buffet and continental breakfast options with local specialties. The building's restaurant serves lunches and cocktails, and there is an outdoor dining area.
Does the apartment have a jacuzzi?
Yes, the private bathroom includes a jacuzzi. Additionally, some units offer a terrace and seating areas for greater comfort.
Is it a good accommodation for families?
Yes, the apartments with kitchen and spacious areas are practical for families and groups. The central location and 24-hour security add peace of mind to the stay.
What to do nearby?
Tickets & attractions
Location
Useful information and conditions
Check-in from 13:00 Check-out before 11:00
Accommodation conditions
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
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