Edificio Helena
★★★★
- Tipo
- Apartments
- Category
- 4 estrellas
- Check-out
- hasta las 11:00
- Postcode
- 050013
- HotelsCasa support
- WhatsApp +34 640 701 211 · [email protected]
Dates and price
from 46,38 € per night
Instant confirmation · Book with your account y cada noche suma 1 € para tu próximo viaje (Travelers Club)
The accommodation
The Edificio Helena offers 4-star apartments in the heart of Medellín, Colombia. This accommodation combines the independence of a flat with services designed for a comfortable stay: it features a terrace, jacuzzi in the private bathroom, fully equipped kitchen and free WiFi. Guests especially value its central location and the staff's attention.
Location and surroundings
- Carrera 36 # 54-54, Medellín, 050013
- The accommodation is in a central area, well connected and with easy access to the city's main attractions.
What guests highlight
- The location is excellent, central and practical for getting around Medellín.
- The staff is friendly and attentive; several guests mention the chef as a strong point.
- The jacuzzi and panoramic terrace are among the most appreciated features.
- The apartment kitchens are very useful for groups.
- The facilities are clean and well-maintained, according to several reviews.
- The privacy and functional terrace appeal to those seeking tranquility.
- The breakfast is good for many of those who have tried it.
What the area is like
The Edificio Helena is located at Carrera 36 # 54-54, a central address in Medellín. Being in the heart of the city, guests have restaurants, shops and leisure options within reach without needing long trips. The good location allows you to discover Medellín on foot or with short public transport rides.
The area combines urban activity with the comfort of returning to a quiet apartment. Those who stay here highlight that it is easy to reach the main points of interest and that the surroundings invite you to go for a walk. For those visiting the city for the first time or for those who already know it, this address is a practical starting point.
Who it is for
This accommodation fits well with families and groups of friends who prefer the autonomy of an apartment with a kitchen over a hotel room. It is also a good option for couples looking for a charming stay, thanks to the jacuzzi and the terrace. The combination of space, modern amenities and staff attention makes it suitable for multi-day stays in Medellín.
Frequently asked questions
Does Edificio Helena have a kitchen in the apartments?
Yes, the apartments have a fully equipped kitchen for preparing meals. Some units also include a dining area and balcony.
Is WiFi and parking available?
Yes, the accommodation offers free WiFi and free private parking for guests. There is also an elevator and private entrance.
What dining services does Edificio Helena offer?
There are buffet and continental breakfast options with local specialties. The building's restaurant serves lunches and cocktails, and there is an outdoor dining area.
Does the apartment have a jacuzzi?
Yes, the private bathroom includes a jacuzzi. Additionally, some units offer a terrace and seating areas for greater comfort.
Is it a good accommodation for families?
Yes, the apartments with kitchen and spacious areas are practical for families and groups. The central location and 24-hour security add peace of mind to the stay.
Related searches
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Services
Accesibilidad
Lift / Elevator Accessible parking
Comida y bebida
Coffee Shop on site Vending machine - drinks Physical distancing in dining areas Snack bar Vending machine - snacks
Pool, wellness and sport
Hot tub/Jacuzzi Steam room Spa/wellness center Broadcast Live sport events
Parking and transport
Parking Airport shuttle Airport shuttle (additional charge) Shuttle service (additional charge) Airport drop off Airport pick up Shuttle service Free Parking Private parking Parking garage
Internet, trabajo y eventos
Free WiFi WiFi available
Families and pets
Family rooms
Safety and hygiene
Staff adhere to local safety protocols Cleaning standards that are effective against Coronavirus Fire extinguishers First aid kit available Sanitized tableware & silverware Smoke alarms Security alarm Contactless check-in/check-out CCTV outside property CCTV in common areas 24-hour security
Rooms and comfort
Terrace Non-smoking rooms Shared lounge/TV area Non-smoking throughout Outdoor furniture Sun terrace
Recepción y services
Luggage storage Daily housekeeping Laundry washed per local authority guidelines Laundry Concierge service Currency exchange
Other services
Guest rooms disinfected between stays Physical distancing rules followed Cashless payment available Property cleaned by professional cleaning companies Access to health care professionals Designated smoking area Key card access Temporary art galleries
Location
What guests say
What guests value
- Cleaning6,0
Mixed sentiment: several guests praised 'instalaciones muy limpias', but a strong negative report described insects/scarafaggi, lack of room cleaning and a smelly towel — overall cleanliness concerns lower this score.
- Servicio10,0
Generally strong praise for staff and attentive service (multiple reviews cite excellent personnel and a remarkable chef); however there are isolated reports of rudeness and slow responses at check-in and for amenities, but the dominant sentiment is very positive.
- Location10,0
Consistently praised: 'perfect location', 'muy central', 'cerca a tiendas' and convenient for groups — location is a clear strength across reviews.
- Rooms6,8
Mixed to negative: some like the apartment layout and kitchens, but several guests reported poor room allocations, lack of air conditioning, low natural light/ventilation, and problems with water temperature — reduces room quality rating.
- Instalaciones9,4
Strong positives for jacuzzi, terrace and kitchen facilities in apartments; some operational limits (advanced booking for wet area) and missing items (no hairdryers, limited utensils) noted, but overall amenities are highly valued.
- Relación calidad-precio8,6
Not often directly stated; assigned target overall rating. Some guests felt mismatches between booking and room allocated (paid for higher room but received lower), which tempers perceived value for a minority of stays.
- Comida y bebida9,6
Generally positive: several reviews call the breakfast wonderful and praise the chef, though others mention limited buffet variety (especially for guests used to larger buffets and for those who avoid eggs/fried items). Overall food is a strong point.
- Experiencia general8,4
Mixed overall: many guests highlight location, staff, terrace/jacuzzi and enjoyable stays; notable negative experiences (poor check-in, insects, AC issues, limited cleaning) led some to discourage staying again. Net experience is slightly above target but varied.
The best
- Excellent location / central
- Friendly and attentive staff; standout chef
- Jacuzzi and panoramic terrace
- Kitchens in apartments / useful spaces for groups
- Clean installations cited by several guests
- Privacy and functional terrace
- Good breakfast for many guests
Could be improved
- Insects/cockroaches reported in at least one stay
- Lack of air conditioning in rooms
- Issues at check-in: wrong/lower-category room assigned
- Limited breakfast/buffet variety for some guests
- Operational limits on amenities (advance booking for wet area)
- Noise from the street
- Missing kitchen utensils and hairdryers; inconsistent room cleaning
- Occasional rudeness/slow responses from staff
Resumen del proveedor en su idioma original; la traducción llegará en breve.
Useful information and conditions
- Check-out
- before 11:00
Accommodation conditions
En este accommodation no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.
Informa a Edificio Helena con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el accommodation. Los datos de contacto aparecen en la confirmación de la reserva.
Los guests deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
Es necesario realizar el pago antes de la llegada a través de transferencia bancaria. The accommodation se pondrá en contacto contigo después de reservar para darte las instrucciones.
A deposit may be required at the property.
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