Casa Pepe

What guests value

• Cleaning1,0

  Mixed: one review calls the room clean, but the other notes missing soap in the bathroom and overall uncomfortable/poor conditions (cold bedding), so cleanliness/amenity upkeep is below expectations.

• Servicio1,0

  Generally positive: host Valentina is described as very communicative and friendly, helps with taxi bookings and restaurant tips; some guests dislike the remote/keybox check-in procedure and required pre-arrival timing, but host responsiveness is strong.

• Location1,0

  Excellent: central, hidden in a quiet street by the river and within walking distance (≈700 m) of the Leaning Tower and major sights; location repeatedly praised.

• Habitaciones1,0

  Negative: rooms are cold in autumn, thin bedding, dim lighting, noisy (can hear other rooms), and the property is effectively a shared apartment with multiple rented rooms, reducing privacy and comfort.

• Instalaciones1,0

  Below expectations: shared kitchen and bathroom, missing basic items (no hand soap noted), no evident heating/comfort provisions for cooler weather and no lift to the first floor.

• Relación calidad-precio1,0

  Negative: guest felt the price (nearly €100) did not match the comfort and amenities offered and would only accept at a much lower rate.

• Comida y bebida1,0

  Standard quality for this hotel tier

• Experiencia general1,0

  Disappointing overall: excellent location and a friendly host are outweighed by lack of comfort, privacy, and basic amenities, leaving the guest unsatisfied.

Resumen del proveedor en su idioma original; la traducción llegará en breve.