Crystal Palace Hotel
★★★★
- Type
- Hotels
- Category
- 4 stars
- Check-out
- until 12:00
- Postal code
- 014292
- HotelsCasa Support
- WhatsApp +34 640 701 211 · [email protected]
Dates and price
from 103,59 € per night
Travelers Club: from 102,59 € per night
Calculated for 2 nights and 2 adults, from Fri, Sep 18 to Sun, Sep 20.
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The accommodation
The Hotel Crystal Palace is a 4-star hotel in Bucharest, Romania, renovated in 2018. It offers modern rooms with free Wi-Fi, air conditioning, minibar and flat-screen TV. Guests have free access to the health club, which includes a fitness center and sauna, and can enjoy an extensive buffet breakfast and international cuisine at its restaurant.
Location and surroundings
- Cpt.Av.Alex Serbanescu 18-20, Bucharest, 014292
- The hotel is well located, as guests highlight for its good location.
What guests highlight
- The staff is friendly and attentive.
- The location is good, with a score of 9.9 out of 10.
What the area is like
The hotel is located in the Cpt.Av.Alex Serbanescu area, in Bucharest. It is a well-connected and quiet area, ideal for resting after visiting the city. Guests especially value the proximity to points of interest and the ease of getting around the Romanian capital.
Around the hotel you can find leisure and dining options, as well as green areas for walking. The good location allows easy access to the most emblematic places in Bucharest, making it a practical base to explore the city.
Who it is for
This hotel is suitable for travelers looking for a comfortable and well-connected stay in Bucharest. Families will find spacious rooms and services such as the buffet breakfast, while those traveling for work will appreciate the fitness center and sauna to unwind. It is also a good choice for couples who want to discover the city with the peace of mind of returning to accommodation with a good value for money, an aspect rated 9.4 out of 10.
Frequently asked questions
Does Hotel Crystal Palace have a gym?
Yes, the hotel offers free access to the health club, which has a fitness center and sauna for relaxation and rejuvenation.
Does the hotel include breakfast?
The hotel offers an extensive buffet breakfast to start the day, as indicated by the accommodation data.
Do the rooms have Wi-Fi?
Yes, the rooms at Hotel Crystal Palace have free Wi-Fi, as well as air conditioning, minibar and flat-screen TV.
Is the hotel well located in Bucharest?
Guests rate the location 9.9 out of 10, highlighting that it is good and well connected for getting around the city.
What type of restaurant does the hotel have?
The hotel has a restaurant serving international cuisine, ideal for enjoying without leaving the accommodation.
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Services
Accessibility
Lift / Elevator Accessible parking
Food and drink
Restaurant Physical distancing in dining areas Room service Snack bar Breakfast in the room Kid-friendly buffet Breakfast takeaway containers
Pool, wellness and sports
Sauna Steam room Fitness facilities Fitness center Fitness/spa locker rooms
Parking and transport
Parking Airport shuttle Airport shuttle (additional charge) Shuttle service (additional charge) Airport drop off Airport pick up Shuttle service Free Parking Private parking
Internet, work and events
Free WiFi WiFi available Fax/photocopying Meeting/banquet facilities Business center
Families and pets
Family rooms
Safety and hygiene
Staff adhere to local safety protocols Cleaning standards that are effective against Coronavirus Hand sanitizer in guest room and key areas Fire extinguishers First aid kit available Sanitized tableware & silverware Smoke alarms Safety deposit box 24-hour security
Rooms and comfort
Terrace Non-smoking rooms Heating Non-smoking throughout Outdoor furniture Air conditioning
Front desk and services
Luggage storage Express check-in/check-out Daily housekeeping Laundry washed per local authority guidelines 24-hour front desk Laundry Dry cleaning Concierge service Personal trainer
Other services
Ironing service Kid meals Guest rooms disinfected between stays Physical distancing rules followed Cashless payment available Invoice provided Guests can opt-out any cleaning services during stay Shared stationery like menus, pens are removed Guest room sealed after cleaning Property cleaned by professional cleaning companies Process in place to check health of guests Thermometers for guests provided by property Designated smoking area Special diet menus - on request Wine/champagne Packed lunches Food delivered to guest room Delivered food - securely covered Cycling Grocery deliveries Electric vehicle charging station
Location
What guests say
What guests value
- Cleaning7,9
There were complaints of unclean conditions and unpleasant odors in the rooms.
- Servicio10,0
The staff was consistently praised for their friendliness and exceptional service.
- Location9,9
The location was noted as good with convenient access to public transportation.
- Habitaciones8,4
Some reviews noted outdated furniture and noise issues, impacting room quality.
- Instalaciones8,9
Amenities included a sauna and parking, though some items need renovation.
- Relación calidad-precio9,4
Value was regarded as good considering the service and overall experience.
- Comida y bebida8,9
Breakfast was good, but there were complaints about the restaurant’s operating hours.
- Experiencia general9,4
Overall experience was positive, with some room for improvement in cleanliness and updates.
The best
- Friendly staff
- Good location
Could be improved
- Cleanliness issues
- Noise disturbances
Resumen del proveedor en su idioma original; la traducción llegará en breve.
Useful information and conditions
- Check-out
- before 12:00
Accommodation conditions
Los servicios de comida y bebida de este alojamiento pueden verse limitados o no estar disponibles a causa del coronavirus (COVID-19).
En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.
A causa del coronavirus (COVID-19), este alojamiento está tomando medidas para garantizar la seguridad de los clientes y el personal. Por este motivo, algunos servicios e instalaciones pueden verse limitados o no estar disponibles.
Las instalaciones de spa y gimnasio del alojamiento no están disponibles a causa del coronavirus (COVID-19).
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
Debido al coronavirus (COVID-19), es obligatorio llevar mascarilla en todas las zonas comunes interiores.
A deposit may be required at the property.
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