Crystal Resort

What guests value

• Cleaning6,2

  Mixed reports: some guests praised apartments as clean and well maintained, while others reported poor housekeeping (rooms not cleaned for two days).

• Servicio6,5

  Service is inconsistent: reception is frequently unattended (especially after 9 PM) and staff can be unresponsive; there are reports of extra beds not prepared and being charged.

• Location9,5

  Location is repeatedly praised as very good and convenient, though the access road is poor and the site is large so a vehicle (4x4) may be required.

• Habitaciones6,0

  Rooms are spacious and the complex is generally maintained, but guests reported low-quality furnishings, a crack in a wall, and extra beds not properly set up.

• Instalaciones8,9

  Useful amenities present (kitchenette, wellness area) and the property is generally kept up, but some important items are missing (no pots/pans, no welcome tea/coffee) and there is limited on-site information.

• Relación calidad-precio9,5

  Multiple guests explicitly note good value for money and that the accommodation represents a strong price-to-quality balance.

• Comida y bebida6,0

  Little F&B offering: kitchenette exists but is not equipped for cooking (no pots/pans) and there is no welcome water/tea/coffee, reducing the F&B experience.

• Experiencia general9,0

  Overall mixed but positive: strong location and value with generally clean, well-kept apartments, tempered by inconsistent service, occasional cleanliness lapses and missing amenities.

Resumen del proveedor en su idioma original; la traducción llegará en breve.