Hotel Raphael

What guests value

• Cleaning6,2

  There were several complaints about cleanliness including issues with mold and unclean bathrooms, though some areas like the rooftop were appreciated.

• Servicio7,0

  Service had mixed reviews with some guests noting professional and friendly staff, while others experienced underwhelming service considering the hotel's reputation.

• Location8,5

  The hotel's location was consistently praised for its convenience and proximity to key attractions.

• Habitaciones6,0

  Rooms received mixed feedback, with junior suites and corner rooms being highlights, but standard rooms and maintenance issues brought down the rating.

• Instalaciones5,7

  Amenities such as the gym were criticized for being less than expected, though historical ambiance and the rooftop were positive aspects.

• Relación calidad-precio5,5

  Guest opinions on value for money varied, with some considering the hotel worth it, while others felt the service and quality did not justify the high costs.

• Comida y bebida5,8

  The overall sentiment regarding food and beverages was mediocre, with breakfast receiving both praise and criticism for variety and quality.

• Experiencia general7,2

  While there were memorable and exceptional experiences, the need for renovations and numerous issues with room quality and cleanliness affected the overall experience.

Resumen del proveedor en su idioma original; la traducción llegará en breve.