Mansion Alcazar
★★★★★
- Type
- Hotels
- Category
- 5 stars
- Check-out
- until 12:00
- Postal code
- 010150
- HotelsCasa Support
- WhatsApp +34 640 701 211 · [email protected]
Dates and price
from 99,23 € per night
Travelers Club: from 98,23 € per night
Calculated for 2 nights and 2 adults, from Fri, Sep 18 to Sun, Sep 20.
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The accommodation
The Mansion Alcazar is a 5-star colonial boutique hotel in the heart of Cuenca. This property combines the charm of colonial architecture with modern amenities, offering elegant accommodations with queen and king beds, antique furniture, air conditioning and LCD TVs. Guests can enjoy an exquisite dining experience with fine wines in the jasmine garden or French cuisine at the Cocotte restaurant. Its convenient location allows easy access to the airport and local attractions, providing both tranquility and accessibility in the center of the Ecuadorian city.
Location and surroundings
- Bolívar 12-55 y Tarqui, Cuenca, 010150
- The hotel is conveniently located near the airport and Cuenca's local attractions.
What guests highlight
- Excellent service, rated with a perfect score of 10.
- Exceptional location, with a score of 9.77 out of 10.
- Charming atmosphere that envelops the stay.
- Comfortable and satisfying overall experience.
What the area is like
The Mansion Alcazar is located in the historic center of Cuenca, a city declared a World Heritage Site. The area combines urban life with the serenity of its colonial streets. Being close to the airport, travelers enjoy a hassle-free arrival and departure, while the proximity to local attractions allows exploring the cultural and architectural richness of the city on foot. The surroundings offer a perfect mix of tranquility inside the hotel and accessibility to the most emblematic points of interest in the city.
Who it is for
This boutique hotel is ideal for couples looking for a romantic getaway in a unique colonial setting, as well as for travelers who appreciate elegance and personalized service. Families will also find comfortable and central accommodation from which to discover Cuenca. The combination of luxury, French gastronomy and a cozy atmosphere makes it a perfect choice for those seeking a memorable experience in the heart of the city, whether for leisure or business, thanks to its excellent value for money and its well-rated facilities.
Frequently asked questions
What type of accommodation is Mansion Alcazar?
Mansion Alcazar is a 5-star colonial boutique hotel located in the center of Cuenca. It offers a fusion of colonial elegance and modern comfort in all its facilities.
What services stand out at the hotel?
The hotel features elegant accommodations that include queen and king beds, antique furniture, air conditioning and LCD TVs. It also has a jasmine garden for tasting fine wines and a French cuisine restaurant called Cocotte.
Where exactly is Mansion Alcazar located?
The hotel is located at Bolívar 12-55 y Tarqui, in the city of Cuenca, with postal code 010150. Its location is convenient due to its proximity to the airport and local attractions.
What do guests think about their stay?
Guests highlight the excellent service, exceptional location and charming atmosphere of the hotel. The overall experience is very positive, with high scores in service and comfort.
Is it a suitable hotel for families?
Yes, Mansion Alcazar is suitable for families looking for central and comfortable accommodation in Cuenca. The spacious rooms and accessible location to attractions make it practical for family trips.
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Services
Accessibility
Wheelchair accessible Facilities for disabled guests
Food and drink
Restaurant Coffee Shop on site Physical distancing in dining areas Room service Snack bar Breakfast in the room Breakfast takeaway containers
Pool, wellness and sports
Sauna Steam room Spa/wellness center Massage services Spa/wellness center services
Parking and transport
Parking Airport shuttle Airport shuttle (additional charge) Shuttle service (additional charge) Airport drop off Airport pick up Shuttle service Private parking Parking garage
Internet, work and events
Free WiFi WiFi available Fax/photocopying Meeting/banquet facilities Business center
Families and pets
Babysitting/child services
Safety and hygiene
Staff adhere to local safety protocols Cleaning standards that are effective against Coronavirus Hand sanitizer in guest room and key areas Fire extinguishers First aid kit available Sanitized tableware & silverware Smoke alarms Security alarm CCTV outside property Safety deposit box CCTV in common areas 24-hour security
Rooms and comfort
Garden Non-smoking rooms Shared lounge/TV area Heating Non-smoking throughout Outdoor furniture
Front desk and services
Luggage storage Express check-in/check-out Daily housekeeping Laundry washed per local authority guidelines Private check-in/check-out 24-hour front desk Laundry Dry cleaning Tour desk Concierge service
Other services
Ironing service Kid meals Fruits Guest rooms disinfected between stays Physical distancing rules followed Cashless payment available Invoice provided Guests can opt-out any cleaning services during stay Face masks for guests available Guest room sealed after cleaning Property cleaned by professional cleaning companies Process in place to check health of guests Access to health care professionals Thermometers for guests provided by property Designated smoking area Special diet menus - on request Wine/champagne Lockers Food delivered to guest room Delivered food - securely covered Beauty Services Live music/performance
Location
What guests say
What guests value
- Cleaning8,8
Several reviews mentioned issues with cleanliness and minor maintenance details.
- Servicio10,0
Guests frequently praised the attentive and friendly staff.
- Location9,8
The hotel is ideally situated in the city center with easy access to attractions.
- Habitaciones8,8
Some complaints about room size and noise level, but generally comfortable.
- Instalaciones9,8
Praise for breakfast offerings and garden space.
- Relación calidad-precio9,3
Overall good value, but some minor service aspect could improve.
- Comida y bebida8,8
Reviews suggest improvements could be made to the restaurant menu.
- Experiencia general10,0
Generally excellent experience with high praise for service and location.
The best
- Great service
- Excellent location
- Charming ambiance
- Comfortable experience
Could be improved
- Cleanliness issues
- Room size complaints
- Noise disturbances
Resumen del proveedor en su idioma original; la traducción llegará en breve.
Useful information and conditions
- Check-out
- before 12:00
Accommodation conditions
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.
A deposit may be required at the property.
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