The accommodation
Luxurious Accommodation and Dining
Hotel ZOO Sofia offers tastefully decorated and fully-equipped accommodation, providing guests with an air of tranquility. Enjoy a drink in the stylish bar and sample a variety of cuisine in the elegant Bijou restaurant.
Convenient Amenities
Guests can take advantage of the free gym and stay connected with free WiFi throughout the hotel. Secure parking is available for those arriving by car.
Prime Location
Situated next to a large green park, Hotel ZOO Sofia is in close proximity to Sofia City Zoo and various business centers. With Sofia Airport just a 15-minute drive away, the hotel offers convenience for both leisure and business travelers.
Book your stay at Hotel ZOO Sofia now for a luxurious and convenient experience in Sofia.
Most popular amenities
Airport shuttle Wellness Breakfast Free WiFi Parking Restaurant Bar Air conditioning
Availability
Live assistance with room booking. A personal assistant you can contact via:
- Email: [email protected]
- WhatsApp: +34640701211
- Telegram: https://t.me/las_casas_es
Services
Accessibility
Elevator Aparcamiento accesible
Food & drink
Área de pícnic Restaurant Cafetería en el sitio Vino/champán Distanciamiento físico en los comedores. Room service Bar Comida entregada en la habitación de huéspedes. Comida entregada: cubierta de forma segura Contenedores de desayuno para llevar
Pool, wellness & sports
Sauna Transporte al aeropuerto Transporte al aeropuerto (cargo adicional) Servicio de transporte (cargo adicional) Servicio de transporte Instalaciones de fitness Gym Vestuarios de gimnasio/spa Spa/centro de bienestar Transmitir eventos deportivos en vivo
Parking & transport
Estacionamiento Regreso al aeropuerto Recogida en el aeropuerto Estacionamiento privado car rental
Internet, work & events
Wi-Fi gratis Wi-Fi disponible Fax/fotocopiadora Instalaciones para reuniones/banquetes Business center
Families & pets
Family rooms Juegos de mesa/rompecabezas Equipo de juegos al aire libre para niños Parque infantil
Safety & hygiene
El personal cumple con los protocolos de seguridad locales. Habitaciones desinfectadas entre estancias. Normas de limpieza que son efectivas contra el Coronavirus Se siguieron las reglas de distanciamiento físico. Desinfectante de manos en la habitación y áreas clave Pago sin efectivo disponible Fire extinguishers Botiquín de primeros auxilios disponible Vajilla y cubiertos desinfectados alarmas de humo Security alarm CCTV fuera de la propiedad Caja de Depósitos Seguros CCTV en áreas comunes seguridad las 24 horas
Rooms & comfort
Terrace Garden Habitaciones para no fumadores Sala de estar/TV compartida Heating No fumar en todo Air conditioning Habitación de huéspedes sellada después de la limpieza. Area designada para fumar
Front desk and services
Deposito de valijas Ironing service Factura proporcionada Los huéspedes pueden optar por no recibir ningún servicio de limpieza durante la estancia. limpieza diaria Entrada/salida privada Propiedad limpiada por empresas de limpieza profesionales. Recepción las 24 horas Lavadero Limpieza en seco Casilleros Cajero automático/cajero automático en el sitio
Other services
frutas Cuarto de vapor Acceso clave Mueble para exteriores Ropa lavada según las pautas de las autoridades locales. Se eliminan los artículos de papelería compartidos, como menús y bolígrafos. Key card access Entregas de comestibles
Guest reviews
Categories
- Limpieza9,6
Multiple reviews explicitly praise cleanliness (words like 'Schoon', 'Чисто', 'чистота', 'clean'), rooms and terraces described as tidy and comfortable.
- Servicio9,2
Generally responsive and helpful staff in many reviews ('отзивчив персонал', 'Good communication'), though some guests report changed/unfriendly staff or being ignored at breakfast.
- Ubicación9,4
Location repeatedly noted as a strength ('excellent location', close to metro, shops, boulevard); one review mentions it is not central but overall location is positive.
- Habitaciones9,0
Rooms described as spacious, comfortable and well-decorated ('уютно', 'duży pokój', 'comfortable beds'), with occasional issues reported (no slippers, noisy AC or fridge, heating problem in one review).
- Instalaciones9,0
Amenities such as a gym, well-decorated apartments and minibars are mentioned positively, though some guests note limited extras and group-handling strains during breakfast.
- Relación calidad-precio7,0
Several guests mention price increases and reduced value compared to before; complaints about extra charges (e.g., for orange juice) and perceived poorer value.
- Comida y bebida7,0
Multiple complaints about breakfast quality (poor coffee, basic breakfast), long waits and crowding from groups; some guests avoid hotel breakfast as a result.
- Experiencia general9,4
Overall stays are positive for many guests (comfortable beds, clean rooms, helpful staff), with some service and F&B issues noted that temper otherwise strong experiences.
Best of
- Clean and tidy rooms
- Spacious, comfortable rooms/apartments
- Comfortable beds
- Helpful / responsive staff (in many reviews)
- Good location (near metro, shops, boulevard)
- Gym and well-decorated apartments
Room for improvement
- Breakfast quality poor (bad coffee) and basic offerings
- Breakfast overcrowded by groups – long waits
- Prices have risen; perceived poor value
- Reported refund issue for a cancelled reservation
- Noisy air conditioners or fridge in some rooms
- Staff can be unfriendly or ignore guests during breakfast; extra charges (e.g., orange juice)
Questions from other guests
How do you book?
Select your dates and the number of guests in the listing: the booking is confirmed instantly, no calls needed.
How much does it cost?
From 81,03 € per night; the exact price appears when you choose your dates.
What are the check-in and check-out times?
Check in from 14:00; check out before 12:00.
Where is it?
Hotel ZOO Sofia is located in Sofia; the address and map are on this page.
What amenities are offered?
The full list of amenities and house rules is detailed in the property listing.
Location
Useful information and conditions
Check-in from 14:00 Check-out before 12:00
Accommodation conditions
Informa a Hotel ZOO Sofia - Secured Paid Parking con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
Atención: el servicio de traslado desde el aeropuerto de Sofía se deberá solicitar con al menos 24 horas de antelación. Los datos de contacto figuran en la confirmación de la reserva.
A deposit may be required at the property.
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