Hotello
The accommodation
Central Location
Hotello, situated in the heart of Sofia, offers convenient access to major attractions like Presidency and Cathedral Saint Alexandar Nevski.
Comfortable Rooms
Each air-conditioned room at Hotello features a private bathroom, free WiFi, and city views. The cozy accommodation also provides a wardrobe, bed linen, and towels for a comfortable stay.
Delicious Breakfast
Start your day right with a delicious continental breakfast served daily at Hotello.
Book your stay at Hotello now to experience the perfect blend of comfort and convenience in Sofia.
Most popular amenities
Free WiFi Air conditioning Pets allowed
Availability
Services
Internet, work & events
Wi-Fi gratis Wi-Fi disponible
Families & pets
Mascotas permitidas
Safety & hygiene
El personal cumple con los protocolos de seguridad locales. Habitaciones desinfectadas entre estancias. Normas de limpieza que son efectivas contra el Coronavirus Desinfectante de manos en la habitación y áreas clave Pago sin efectivo disponible Extintores Vajilla y cubiertos desinfectados alarmas de humo Alarma de seguridad Registro de entrada/salida sin contacto CCTV fuera de la propiedad CCTV en áreas comunes
Rooms & comfort
Habitaciones para no fumadores Calefacción No fumar en todo Aire acondicionado
Front desk and services
Deposito de valijas Factura proporcionada Los huéspedes pueden optar por no recibir ningún servicio de limpieza durante la estancia. Entrada/salida exprés limpieza diaria Entrada/salida privada Limpieza en seco
Other services
Acceso clave Ropa lavada según las pautas de las autoridades locales. Se eliminan los artículos de papelería compartidos, como menús y bolígrafos. Minimercado en el sitio
Guest reviews
Categories
- Limpieza1,5
Multiple reviews describe extremely poor cleanliness: rooms not cleaned after previous guests, hair and dirt on beds, cockroaches, rust, and general filth.
- Servicio2,5
Service reported as very poor: rude or absent staff, long/wrong check-in attempts, no response at reception or by phone, guests required external assistance to find accommodation.
- Ubicación9,8
Several reviewers explicitly cite location as a positive ('Location was good', 'only location'); used as the main redeeming feature.
- Habitaciones2,0
Rooms described as shabby, ruined or uninhabitable: missing duvet/curtain, broken fixtures, filthy beds, rust and damaged flooring.
- Instalaciones10,0
Standard quality for this hotel tier.
- Relación calidad-precio4,0
Poor value reported: at least one guest claims money was stolen/scammed and others demanded refunds or alternative accommodation due to conditions.
- Comida y bebida9,8
Standard quality for this hotel tier.
- Experiencia general2,0
Overall experience reported as very negative: multiple guests left early, described the stay as the worst hotel experience, cited cleanliness, noise and service failures.
Best of
- Good location
- Historic/atmospheric building
- Large bathtub (exists, though shabby)
Room for improvement
- Very dirty rooms and bathrooms
- Cockroaches/pests
- Rude or absent reception, failed check-in
- Loud noise at night (trains, fights/screaming)
- Reports of being scammed / money problems
Questions from other guests
How do you book?
Select your dates and the number of guests in the listing: the booking is confirmed instantly, no calls needed.
How much does it cost?
Enter your dates in the property listing search to see the price and availability.
What are the check-in and check-out times?
Check in from 15:00; check out before 11:00.
Where is it?
Hotello is located in Sofia; the address and map are on this page.
What amenities are offered?
The full list of amenities and house rules is detailed in the property listing.
Location
Useful information and conditions
Check-in from 15:00 Check-out before 11:00
Accommodation conditions
"Reception working hours for check-in is from 15:00 to 22:00h. After 22:00h you can self check-in in the property. Please keep in mind that for self check-in your reservation should be prepaid and only once the reservation is pre-paid we can accommodate you via self check-in. Self check-in instructions are provided in the day of arrival."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Related searches
Hotel in Sofia Hotel pet-friendly in Sofia
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